Hotel Guest Service Agent Job at The Ingleside Hotel
Join our team of Guest Service Representatives at The Ingleside Hotel and Springs Water Park in Pewaukee!
Present a professional image and provide exceptional customer service to guests at our large, busy property. Interact in a positive, courteous manner with guests both in person and on the phone. PT hours are primarily 3pm-11pm. Requires flexible scheduling availability, indluding weekends. Prior hospitality experience preferred. Wage starts at $16.80/hr.
Successful candidates must have:
- Ability to interact with all guests, both in person and on the phone, in a welcoming manner
- Professional presentation and interpersonal communication skills
- Ability to manage multiple tasks in an urgent manner
- Ability to handle various forms of money with applied accounting methodology
- Ability to learn various computer software
Qualified applicants must be able to complete a pre-employment background check. The Ingleside Hotel is a drug free workplace. Our Hotel also participates in E-Verify.
We provide a competitive benefits package which includes:
- Discounted hotel rooms and restaurant meals
- Discounted water park entry
- $1000 Employee Referral Bonus Program
- Free Christmas drive through light show admission
- Paid Time Off with cash-out option
- 401(k) retirement plan with employer match
- Tuition reimbursement
- Same-day cash advance option
- Free parking
Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for all team members. EOE/M/F/D/V/SO
Job Type: Part-time
Pay: $16.80 per hour
Benefits:
- 401(k) matching
- Employee assistance program
- Employee discount
- Flexible schedule
- Paid time off
- Referral program
Schedule:
- 8 hour shift
- Evening shift
- Weekend availability
Work Location: In person
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