Hotel Front Desk Guest Service Representative Job at The Lodge of Four Season Lake Ozark
The Lodge of Four Seasons in Lake Ozark, Missouri is excited to announce the exceptional career opportunity of Guest Service Representative. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service. Key Responsibilities for the Guest Service Representative:
Provides all guests with a courteous, efficient, and expeditious check-in and check-out experience.
Settle guest accounts according to the hotel's cash handling and credit procedures.
Posts and reconciles guest room charges.
Maintains thorough knowledge of hotel facilities and services The Lodge has to offer while constantly promoting the hotel's amenities.
Performs tasks and responsibilities as delegated by management, adhering to all departmental and hotel policies and procedures.
Demonstrates a constant positive and professional attitude toward customers and peers.
Ensures that any other needs that directly or indirectly affect your customers are met.
Demonstrates a thorough knowledge of the different room types and condo types within the property in the computer system.
Uses the customer's name a minimum of three times during the check-in process.
Demonstrates the ability to determine the current or future availability of rooms.
Demonstrates a thorough knowledge of social guest rates and packages.
Demonstrates the correct rooming of guest/owner while ensuring all necessary information (i.e. spelling of name, address, confirmation of rate and length of stay, and method of payment of guest's account) is obtained, and ensuring the guest we have met their requests.
Job Types: Full-time, Part-time
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Provides all guests with a courteous, efficient, and expeditious check-in and check-out experience.
Settle guest accounts according to the hotel's cash handling and credit procedures.
Posts and reconciles guest room charges.
Maintains thorough knowledge of hotel facilities and services The Lodge has to offer while constantly promoting the hotel's amenities.
Performs tasks and responsibilities as delegated by management, adhering to all departmental and hotel policies and procedures.
Demonstrates a constant positive and professional attitude toward customers and peers.
Ensures that any other needs that directly or indirectly affect your customers are met.
Demonstrates a thorough knowledge of the different room types and condo types within the property in the computer system.
Uses the customer's name a minimum of three times during the check-in process.
Demonstrates the ability to determine the current or future availability of rooms.
Demonstrates a thorough knowledge of social guest rates and packages.
Demonstrates the correct rooming of guest/owner while ensuring all necessary information (i.e. spelling of name, address, confirmation of rate and length of stay, and method of payment of guest's account) is obtained, and ensuring the guest we have met their requests.
Job Types: Full-time, Part-time
Please Note :
clarksqn.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, clarksqn.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.