Job Tasks/Duties

• Manages the reservations and seating for the club’s restaurants.
• Directs and assists members and guests in locating daily private functions/events.
• Manages the telephone communication to and from the desk.
• Carefully observes service provided to members during the shift.
• Greets and seats guests, handles reservations, and prepares and maintains a waiting list during peak periods.
• Assists with, performs, and oversees all duties assigned to reservation desk coordinators.
• Administrative support and duties as assigned by Restaurant Manager and Food and Beverage Manager.
• Attends meetings, seminars and training courses as requested providing input as required.
• Answers employee/club work-related inquires.
• Serves water as members and guests are seated.
• Assists in carrying food trays to tables.
• Removes soiled dishes from table; brings to dish-washing area.
• Removes soiled linen and replaces with clean linen.
• Sets tables with silverware, glassware, and other items.
• Cleans dining room areas.
• Stocks servers’ station with supplies.
• Collects trash from dining room, grill, and other specified places after each serving period.
• Dusts chairs before and after meals.
• Cleans and stores child highchairs and booster seats.
• Collects soiled linen from dining room, transfers to linen pick-up area.
• Takes packaged take-out orders to reception stand for member pick-up.
• Folds napkins and breadbasket linens.
• Cleans-up spills, broken service ware and attends to similar problems during service with minimal disruption to diners.
• Assists Dining Room Manager and other employees in assuring that the club’s policies and procedures for serving alcoholic beverages are consistently followed.
• May assist banquet personnel in setting-up, serving and cleaning up after banquet functions.
• Polishes silver service items.
• Moves tables and chairs as needed for the next member and guest diners.

Licenses and Special Requirements

• Food safety certification.
• Alcoholic beverage certification.
• Safety Sensitive

Physical Demands and Work Environment

• Must be able to keep composure during periods of high incoming phone calls and/or in-person requests.
• Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch

• Push, pull or lift to 50 pounds.
• Continuous repetitive motions.
• Work in hot, humid, and noisy environment.