Job Description:

The Hiring Ambassador (HA) is responsible for all aspects of inbound recruiting. The HA’s primary job function is to assist candidates through the interview and hiring process for all assigned markets within a region. These tasks include screening candidate applications, conducting interviews for prospective employees, communicating with candidates in a timely manner, as well as various other new hire and onboarding functions as needed. The HA must work to ensure all evergreens are maintained and updated daily - this includes updating all interview notes, updating the candidates’ status within the interviewing/hiring process, and removing applications as needed. The HA must also consistently communicate any updates regarding a candidate’s hiring progress to the candidate, Hiring Manager, and needed Operators. The HA must work to fill all assigned job requisitions within his or her assigned region in order to ensure adequate staffing levels for all teams. Additionally, the HA must ensure selection of quality candidates who meet minimum hiring standards and have all necessary components of the application completed.

ESSENTIAL FUNCTIONS:

Duties and Responsibilities

• Ensure candidate pipelines are established and well maintained for all programs
• Source/filter applications, schedule interviews, and manage all hiring functions for assigned teams
• Manage candidate communication for assigned markets/evergreens. This includes email and phone correspondence with candidates as needed to assist them through the application and hiring process
• Conduct interviews and ensure all additional components of the application are completed
• Maintain records in Workday to ensure candidate status is up to date and interview notes are completed daily
• Communicate effectively with Regional Recruiter and Operations team regarding sourcing and candidate quality
• Work with the HR/Credentialing to ensure that candidates complete all compliance components prior to the employee working in the facility
• Responsible for meeting assigned hiring goals and other outlined metrics/KPIs
• Communicate evergreen concerns and deficiencies in application flow, hiring, and/or candidate quality concerns to management and other respective hiring personnel. Develop action plans as needed in order to build and sustain ongoing, healthy pipeline of qualified candidates
• Attend recruiting, staffing, and corporate meetings as needed
• Assist with metric gathering to provide quality metrics that track the cost, benefit and effectiveness of all recruiting activity in each assigned market
• Assist with promoting and communicating employee referral programs to all candidates and new hires

QUALIFICATIONS:

Required Education and Experience

• This position requires a high school diploma or equivalent. College degree or some college preferred
• Recruiting, hiring, or relevant work experience preferred
• Possess strong computer skills and be adept in Microsoft Word and Microsoft Excel
• Possess excellent organizational/project management skills with close attention to detail
• Possess strong written communication skills including proper grammar, spelling, and good overall writing ability
• Possess excellent verbal communications skills
• Display exemplary work ethic and professionalism, and demonstrate adequate maturity, patience, and a caring attitude
• Must be team oriented with a desire to work and collaborate with other individuals
• Must be results driven
• Demonstrate compliance with all department and company policies and procedures
• Demonstrate ability to communicate and interface effectively at all levels of the organization, as well as with external contacts
• Possess excellent presentation/public speaking skills
• Demonstrate strong innovation and problem solving skills

OTHER REQUIREMENTS:

Position Type/Expected Hours of Work
This is a full-time position and hours of work and days vary Monday through Friday, approximately 8:00AM to 5:00PM. Occasional evening and weekend work may be required, as needed.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Generally required to stand, walk, sit, use hands, handle documents, bend and stoop as needed, and reach with hands and arms.
• Regularly required to use a keyboard and computer

ScribeAmerica provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, genetics, protected veteran status, or any other legally protected group status. In addition to federal law requirements, ScribeAmerica complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

ScribeAmerica expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, genetics, protected veteran status, or any other legally protected group status. Improper interference with the ability of ScribeAmerica’s employees to perform their job duties may result in discipline up to and including discharge.