• Will isolate, resolve, and follow up with end-users to resolve technical problems.
• Perform analysis and administrative tasks in the planning, design, and installation of new and existing personal computer-based applications.
• Troubleshoot and modify PC software applications.
• Prepare systems for deployment to end-users, including configuration and set-up.
• Load required software, operating systems, and components.
• Performs routine preventative maintenance on all computer system equipment.
• Document all procedures used to fix or correct problems
• Diagnose and repair problems while following defined guidelines and procedures.
• Participate in special projects, hardware and software installations, backup and recovery procedures, wiring and network fundamentals, and other duties required.
• Track and manage equipment and stock inventory to include escalating stock-level replenishment needs.
• Adhere to all quality and safety standards.

• Must meet ITAR definition of US person- documentation required.
• High School diploma or equivalent- documentation required.
• 2+ years of working experience in a computer-related field. Applicable years of academic schooling or internships may substitute for experience.
• Must have a working knowledge of PC hardware and desktop operating systems.
• Working knowledge of remote connectivity software such as RDP, Citrix, and Cisco VPN.
• Basic understanding of Cisco switches, routers, and TCP / IP networking.
• Experience with Microsoft Active Directory, administration, creation of user accounts, and internet email.
• Strong organizational skills with excellent attention to detail and accuracy.
• Ability to present in a competent, efficient manner in dealing with the various levels of company personnel.
• Ability to provide technical support for advanced manufacturing.
• Ability to be trained on, and use, equipment such as scissor lifts (training will be provided).
• Ability to do tasks in various conditions/environments which may include, but are not limited to: high temperatures, heights, tight spaces, shop environments, and office environments.
• Must have a competitive spirit and willingness to learn.
• Must be able to communicate verbally and in writing in English.
• All other duties and responsibilities as assigned by supervisor/manager.
• MTI is a safety-sensitive manufacturer. As such, successful results of pre-employment drug testing will be required.

• A+ certification or Microsoft MCSA certification a plus.
• Previous IT experience in a manufacturing or industrial environment.

• While performing the duties of this job, the employee is frequently required to stand, move throughout the facility, sit, stoop & kneel.
• Will use hands to finger, handle, or feel objects, tools, or controls: reach with hands and arms, and talk or hear on a regular basis.
• Occasionally will be required to climb or balance; crouch or crawl.
• Work can occur in tight places that are dirty in which the employee may have to crawl.
• Some work may occur at 6 ft or higher from the floor.
• Work in a manufacturing environment and use the computer (typical 2-button scroll mouse and keyboard – 80% of the work day).
• The employee must frequently lift/or move up to 30 pounds.
• The noise level in the work environment may be loud.
• Must be able to use required personal protection equipment (PPE).
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• Must be able to work in a supportive team environment that is fast-paced with a strong commitment to accountability.
• This posting is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required in this job.

Meyer Tool is a privately held, high-tech manufacturing company supplying a large variety of precision components to the aerospace and gas turbine engine industries. Supporting both commercial & military aviation sectors, Meyer Tool is an industry leader in precision machining technologies and gas turbine power generation. Meyer Tool currently has close to 1500 electrical discharge machining (EDM) machines (wire, ram, and fast hole drilling) including waterjet machining, conventional machining, abrasive grinding, laser machining, welding, EB welding, coating, airflow testing and other processes required to be the trusted aerospace manufacturing partner for airfoils and other hot section turbine components.