Help Desk Specialist Job at Changing Technologies, Inc.
Contract Duration: 4-6 weeks with he possible of an extension
Details:
- 1-2 years of proven experience in a corporate focus position and technical knowledge of a companies' products and services
- Time-management skills and the ability to establish reasonable and attainable deadlines for resolution
- Comfortable working in and assisting others through company help desk software, such as Zendesk, remote in addition to other remote access desktop programs, such VNC
- Maintain a work log of job tickets and maintenance tasks through the ticketing system - Zendesk
- Basic Knowledge of Computer networks, Printers
- Comfortable working in and assisting with Microsoft Office Applications, such as Outlook, and Teams
- Ability to prioritize and manage several milestones and projects efficiently
- Comfortable working with computer hardware
- Be able to lift up to 50Lb
Job Type: Contract
Pay: $21.00 - $24.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- corporate focus position: 2 years (Required)
- technical knowledge of a companies' products and services: 2 years (Required)
- assisting others through help desk software, such as Zendesk: 1 year (Required)
- remote access desktop programs, such VNC: 1 year (Required)
- ticketing system - Zendesk: 1 year (Required)
- Microsoft Office Applications, such as Outlook, and Teams: 1 year (Required)
- able to lift up to 50Lb: 1 year (Required)
- computer hardware: 1 year (Required)
Work Location: On the road
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