Health Coach Job at Banner Health
Primary City/State:
Sun City, ArizonaDepartment Name:
CLIN OTHER Non-RSH Non FedWork Shift:
DayJob Category:
Clinical CareHealth care is constantly changing, and at Banner Health, we are at the front of that change. We are leading health care to make the experience the best it can be. We want to change the lives of those in our care – and the people who choose to take on this challenge. If changing health care for the better sounds like something you want to be part of, we want to hear from you.
The Banner Sun Health Research Institute is currently seeking a Health Coach to work with the Dementia Care Partners Team. Dementia Care Partners aims to provide the highest standard of care for people and families living with dementia. Our goal is to educate, support and link caregivers with appropriate community resources to improve quality of life. The goal of the Dementia Care Partners Health Coach is to fill a gap in care for people with dementia and their care partners through regular in-home and virtual visits, thorough evaluation and training for care partners using motivational interviewing techniques and training.
The typical schedule is Monday-Friday 9-5:30 with some flexibility. The primary location for this role will be at Banner Sun Health Research Institute in Sun City, with some options for remote work. Current C.N.A., CHW, or M.A. preferred. Bilingual is preferred. Must also have a working knowledge of medical terminology and familiarity of the Electronic Medical Records. Must be able to multi task and have strong organizational skills.
Your pay and benefits (Total Rewards) are important components of your Journey at Banner Health. Banner Health offers a variety of benefit plans to help you and your family. We provide health and financial security options, so you can focus on being the best at what you do and enjoying your life.
POSITION SUMMARY
This position provides a variety of client support functions which contribute to the overall improvement in clients’ healthcare quality of life as well as efficient use of resources. Provides client care to promote client comfort and contribute to the overall client plan of care. This position is primarily focused on being a client advocate, cheerleader and support to the client and family. This position is responsible for on-going client data collection and documentation in the medical record.
CORE FUNCTIONS
1. Reinforce client’s care plan and discharge instructions, medication adherence, vital sign data collection as needed and use of in home IAC tools.
2. Provides self-management support. Including but not limited to: using checklists and escalating as prescribed by protocols, promoting healthy behaviors, imparting problem-solving skills, and assisting with the emotional impact of chronic illness, providing regular follow up and encouraging people to be active participants in their care.
3. Applies the skills of motivational interviewing to promote the above lifestyle changes. Provides emotional support by showing interest, inquiring about emotional issues, showing compassion and teaching compassion.
4. Assists patients in navigating the health care system by connecting the client with resources, facilitating support and empowering the patient.
5. Recognizes and reports abnormalities and/or changes in the client’s health status and responses to treatment to a licensed professional. Promotes continuity of care by accurately and completely communicating to other caregivers the status of patients for which care is provided.
6. Conducts client home environment checklist, provides list of gaps to licensed professional and works with the health care team to coordinate to close gaps/issues. Bridges gaps between the client and the clinical team including but not limited to following up with clients, asking about needs and obstacles, and addressing health literacy, cultural issues and social-class barriers.
7. Reinforces activities of daily living and completes necessary tasks to promote client health, including maintaining an optimum level of mobility.
8. This position interacts with and support all levels of end users throughout the facility or specialty area, including technicians, nurses, therapists, and physicians. Internal Customers: All levels of management and staff, medical staff, and other healthcare members for the purpose of integrating services, improving client care, ensuring effective communication systems and facilitating decision making in clinical practice. External Customers: clients and families regarding client care issues. Physicians regarding client care and program development. Vendors in the implementation and modification of information systems.
MINIMUM QUALIFICATIONS
High school diploma/GED or equivalent working knowledge. BLS required for all new hires to the position after July 19, 2015. Incumbents in the position as of July 19th must possess their BLS certification by January 1, 2016. Must possess diverse clinical knowledge and technology aptitude as normally obtained through the completion of a Medical Assistant, Nursing Assistant or Community Health Worker program or Nursing students completing the first year of training.
Current C.N.A., CHW, or M.A. license in state of practice may be required in certain facilities and/or departments in accordance with regulatory requirements or facility/department policy.
Working knowledge of medical terminology. Requires the maintenance of familiarity with clinical care processes and clinical technology and Electronic Medical Records.
Must have highly developed interpersonal and critical thinking skills with the ability to prioritize needs rapidly. This position requires the ability to convey messages and thoughts clearly to a diverse audience, using both verbal and written mediums. Requires the ability to promote change among patients. Responsible, caring and respect for older persons. Requires the ability to coordinate information and activities, work under stress of deadlines and frequent interruptions, and to possess analytical problem solving skills. Must possess excellent organizational skills, as well as effective human relations and communication skills. Computer literacy and keyboarding skills is required. Must be proficient in the use of system office applications. Must possess a basic understanding of integrated clinical systems.
Must provide own transportation, required to possess a valid driver’s license and be eligible for coverage under the company’s auto insurance policy.
PREFERRED QUALIFICATIONS
Current BLS certification. Recent healthcare experience. Previous motivational interviewing skills preferred. Multilingual a plus.
Additional related education and/or experience preferred.
EOE/Female/Minority/Disability/Veterans
Our organization supports a drug-free work environment.
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