Title: Head of Product

Role: Own Product Strategy, Perform Market Research, Manage Product Development, Manage Product Metrics and Stakeholder Management.

Nomad Credit is a global marketplace for international students. The Nomad platform intelligently matches users with high quality products and services. Currently, the platform’s focus is to provide student loan and university admissions help. Since our launch in June 2017, Nomad has acquired 100,000+ users and partnered with 100+ organizations. As of April 2023, the Nomad team has close to 100 members globally and is growing quickly.

Nomad is in a period of rapid growth and investment, with plans to complete our next round of funding in 2023. Long-term, the platform will be a complete life cycle platform that offers a myriad of products and services to international students and graduates across a broad set of categories such as financial, legal, education, job placement, etc. Nomad is also intensely committed to providing informative educational content and interactive tools to our user base.

Nomad is in search of a hard-working, ambitious, self-driven, and experienced Head of Product to join our team! Overall, the Head of Product plays a critical role in developing and launching successful products that meet customer needs and drive business growth. This person will report to the CEO and be responsible for overseeing the development and success of Nomad’s products and services.

For this role, you will work closely with our leadership team to perform and own the overall product strategy, market research, product development roadmap, metrics, and stakeholder management, among other tasks.

The best Head of Product employees possess a combination of technical, strategic, and interpersonal skills while utilizing a combination of software and tools to help them manage their workflow, collaborate with teams, and analyze data. Specifically, our ideal candidate is a strategic thinker, customer-focused, results-orientated, an excellent communicator, a strong collaborator, agile & adaptable, and empathetic. Does this sound like you? If so, let’s talk!

Why You Might Be Interested:

• Opportunity to be on the ground floor of an early stage technology company as it scales
• You’ll be an early US team hire, in a company with immense potential
• You’ll play a critical role in a fast growing company
• Opportunity for substantial equity compensation
• You are passionate about a company that can make a direct impact on people’s lives

Responsibilities & Duties:

• Product Strategy: Define the product vision and strategy. Identify customer needs and market opportunities, setting product goals and objectives, and creating a roadmap to achieve those goals
• Market Research: Conduct market research to understand customer needs, trends, and competitive landscape. Use this information to inform product development and decision-making.
• Product Development: Work closely with cross-functional teams including marketing, engineering, and operations to develop and launch new products and features. Oversee the entire product development process from ideation to launch.
• Product Launch: Plan and execute product launches, including developing launch plans, messaging, and go-to-market strategies. Work closely with marketing and sales to ensure successful product adoption.
• Product Metrics: Track and analyze product performance using key metrics, such as user engagement, churn, and revenue. Use this data to make data-driven decisions and continuously improve Nomad’s products and services.
• Stakeholder Management: Communicate with internal stakeholders, including executive leadership, engineering, operations, sales, and marketing to ensure alignment and buy-in for product initiatives.
• Customer Feedback: Gather and analyze customer feedback to inform product development and decision-making. Use this information to identify areas for improvement and drive product innovation.

Qualifications:

• 8+ years proven work experience as a Head of Product in a SaaS business and/or Fintech
• Proficient in project management best practices (PMP designation a plus) and tools such as Asana, Trello, Jira, or MS Project
• Proficient in the use of analytical tools such as Google Analytics, Heap, Hotjar or Mixpanel to track user behavior and analyze product performance. Familiarity with identifying patterns and trends, understanding user engagement, and optimizing the product experience.
• Proficient in wireframing and prototyping tools. Use wireframing and prototyping tools like Figma, Sketch, or InVision to create mockups on new product features and user interfaces. Utilize tools to facilitate the visualization of product features and gain feedback from stakeholders before development.
• Proficient in customer feedback tools. Use feedback tools like SurveyMonkey, UserVoice, or Qualtrics to gather feedback from users and identify areas for improvement. Collect feedback at scale and prioritize product enhancements based on customer needs.
• Proficient in product roadmapping tools. Use roadmapping tools like Aha! or ProdPad to create product roadmaps and communicate product strategy to stakeholders. Use tools to create a shared understanding of the product vision and roadmap.
• Proficiency in MS Office Suite, Google Suite, and Quickbooks Online
• Excellent written and verbal communication skills
• Management and leadership skills
• Ability to work well in a team
• Organizational skills
• Good personal interaction skills
• Business degree or equivalent
• Ability to work effectively in a remote team environment

Nice to Haves:

• Familiarity with all aspects of marketing and sales
• Has worked for a FinTech and or EdTech
• Has worked in a startup environment before

Job Type: Full-time

Pay: $110,000.00 - $125,000.00 per year

Benefits:

• Health insurance
• Paid time off

Schedule:

• Day shift

COVID-19 considerations:
We are remote workplace and therefore employees are able to work from home.

Education:

• Bachelor's (Required)

Work Location: Remote

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