Guest Service Agent / Front Desk Job at Hampton Inn & Suites Santa Maria
Hampton Inn & Suites Santa Maria Santa Maria, CA 93458
$17 - $18 an hour
Hampton Inn & Suites Santa Maria is seeking a Guest Service Agent / Front Desk to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency.
Responsibilities:
- Register and assign rooms to guests
- Confirm phone and online reservations
- Respond to guest needs, requests, and complaints
- Collect payment from departing guests
- Keep records of occupied rooms and guests
- Communicate pertinent guest information to designated departments
Qualifications: * Previous experience in customer service, front desk service, or other related fields
- Ability to build rapport with guests
- Strong organizational skills
- Excellent written and verbal communication skills
Compensation: * Starting wage depends on experience + medical, vacation, sick, property discounts and more!
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Schedule:
- 8 hour shift
- Weekend availability
Supplemental pay types:
- Bonus pay
Experience:
- Front Desk Hotel: 1 year (Required)
Work Location: In person
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