Guest Experience Associate Job at Exhale Spa at Park Hyatt Beaver Creek Resort
exhale® Park Hyatt Beaver Creek
At the exhale® Beaver Creek fitness spa, you can escape to the mountains for an elevated luxury experience of sophistication and relaxation. Drawing inspiration from our stunning alpine surroundings at this tranquil destination offers restorative natural elements for the ultimate mind and body rejuvenation. Our fitness spa offers yoga and workout classes at Beaver Creek. That's not all, you can visit our spa for massages and relaxation too.
Position Requirements
- Greet all incoming guests and answer phone calls in a timely manner; respond to guest questions and concerns in a timely, professional manner.
- Schedule appointments for guests and recommend additional services, classes, and well-being boutique products at every opportunity: On the phone, at check in, at check out.
Education and/or Skills Required
- Must possess hospitality experience in spa, hotel, retail, and/or fitness club.
- Display good organizational and verbal skills.
- Possess excellent communication skills, be a team player and a team builder.
- Be energetic, engaging, and eager to work and continue to develop their skills and experiences.
- You must have a big heart and be able to deliver extraordinary customer service
- Be punctual, reliable and flexible with scheduling according to business needs.
- Be courteous and respectful to visitors, clients, co-workers and members of the Leadership Team.
Physical Requirements
This position is very active and requires standing, walking, bending, and stooping all day. The employee must frequently exert up to 25 pounds of force to lift, carry, push, pull or otherwise move objects.
This is not a comprehensive definition of the position. Position holders are expected to undertake any work that comes with the positions main objectives. This position description will be kept under review and may be changed at any time.
Full Time Benefits Include:
- Health Insurance
- Vision, Dental Insurance
- Company Paid Life Insurance
- Disability Insurance
- PTO
- Seasonal Ski Pass
Job Types: Full-time, Part-time
Pay: From $20.00 per hour
Benefits:
- Employee discount
Ability to commute/relocate:
- Avon, CO 81620: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Are you willing to undergo a background check in accordance with local law/regulations?
Experience:
- Guest services: 1 year (Required)
- Front desk: 1 year (Required)
Work Location: One location
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