Hospitality America is looking for an energetic, dynamic individual to lead our Conney Award Winning 112-key Home 2 Suites Asheville Airport. As a member of the Hospitality America family, you will be a part of a team who is committed to providing exceptional guest experiences, exceeding the hotels financial goals and creating a welcoming environment that surpasses expectations anchored by our 5 core values, P.E.A.C.H (Passionate, Excellence, Adaptability, Community, and Humble). If you share these values, are passionate about hospitality and possess the leadership skills needed to create a welcoming and fun environment for our guests and team members, we want to talk to you.

Position Overview: As the Hotel General Manager, you will be responsible for overseeing all aspects of hotel operations, ensuring the highest level of service, and upholding our core values. Your exceptional leadership skills, strategic thinking, and dedication to excellence will be crucial in achieving our business goals while fostering a positive work culture.

Key Responsibilities:

Passionate with a Spirit to Serve:

• Inspire and motivate a diverse team to deliver exceptional guest experiences.
• Lead by example, demonstrating enthusiasm and dedication to our core values.
• Foster a collaborative and inclusive work environment where employees feel valued and empowered to serve our guests.

Committed to Excellence that Inspires Results:

• Oversee day-to-day hotel operations to ensure seamless guest services and efficient workflows.
• Establish and maintain high operational standards in all areas, including housekeeping, front desk, food and beverage, and facilities management.
• Continuously evaluate and improve operational processes to enhance guest satisfaction and profitability.
• Accurately forecasts revenues/expenses based on changing market positions to meet Flex/Flow margins.

Adjust, Adapt and Overcome:

• Stay informed about industry trends and developments, identifying opportunities for innovation and improvement.
• Anticipate and adapt to changes in the market and guest preferences, ensuring our hotel remains competitive.
• Implement strategies to enhance revenue generation, cost control, and operational efficiency.
• Utilize our labor tools to adapt to the changing job market.

Creators of a Collaborative Community Invested in Growth:

• Actively engage in the local community to further increase brand/product awareness via approved memberships, charitable activities, and business community/networking events.
• Understand team member’s strengths and career aspirations, acting as a mentor and helping to grow everyone.
• Foster partnerships with local businesses to enhance guest experiences and drive revenue.
• Conduct and/or participate in required meetings, including but not limited to, Daily Operations Stand Up, Business Review, Revenue Strategy, Budget Planning, and weekly Staff/Executive Committee meetings.

Humble, Trustworthy and Transparent:

• Engage in open, direct, and respectful communication of objectives to the entire hotel team.
• Uphold the highest ethical standards, ensuring compliance with all legal and regulatory requirements.
• Foster a culture of accountability and integrity, promoting open communication and feedback.

Qualifications:

• Previous experience in hotel management or a related field, with a demonstrated track record of success.
• Strong leadership skills, with the ability to inspire and motivate a diverse team.
• Exceptional organizational and problem-solving abilities.
• Excellent communication and interpersonal skills.
• A passion for the hospitality industry and a commitment to delivering outstanding guest experiences.
• Knowledge of industry trends, best practices, and emerging technologies.
• Flexibility to work in a dynamic and fast-paced environment.

Why Hospitality America:

• Competitive Salary and Bonus: We believe in recognizing and rewarding our team members for their hard work.
• Exciting and Fun Work Environment: Nobody wants to work in a dull and boring environment, join a team that believes you should enjoy coming to work every day!
• Top Notch Training and Growth Opportunities: We’ll make sure you have what you need to excel in your career!
• Medical, Dental, and Vision coverage.
• Paid holidays and vacation time.
• 401k retirement plan.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to stand for prolonged periods of time
• Must be able to lift up to 15 pounds
• Must be able to navigate various departments of the organization’s physical premises.

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AFFIRMATIVE ACTION/EEO STATEMENT:

Hospitality America, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

ADDITIONAL INFORMATION:

This job description in no way states or implies that these are the only duties to be performed by the employee filling this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by management. Management has the right to add to, revise, or delete information in this job description. Reasonable accommodation will be provided to enable qualified individuals with disabilities to perform this position's essential functions. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.