Crumbl cookies is known for bringing friends and families together over a box of the best cookies in the world, and we are looking for a team member who is passionate about this goal! The general manager will be the main point of contact at the store and responsible for managing the day-to-day store processes, developing, leading, and maintaining a positive store culture, and training the store shift leads. The ideal candidate has experience managing and training people in a professional/food service setting. This is a wonderful oppotunity to be apart of an exciting, fast-growing brand with opportunities for growth.

Qualifications (includes, but not limited to):

• Problem solving and decision-making skills, results oriented and customer service focused
• Demonstrated ability to effectively lead and manage a team in a fast-paced environment
• Demonstrates ability to use technology in a tech-driven environment
• Flexibility to work 40-50 hours per week, rotating shifts, including weekends and holidays
• Valid driver’s license & access to private transportation
• 18+ years of age
• HS diploma minimum & possess all employment documentation required by state and federal law
• Prior food service experience preferred
• Food Handlers/PIC (within 30 days of hire, if not done prior)
• Coachable
• Reliable

Responsibilities:

• Train and manage shift leads
• Demonstrate management skills
• Facilitate regular training/development of existing shift leads on an individual level
• Create an environment of clear communication
• Discuss shift-specific issues with shift leads and train to resolve
• Maintain positive store culture
• Able to work in store, various shifts (Monday 5am shift, minimum 1 night closing shift)
• Ensure that the work environment is safe and secure for all employees
• Create and reach measurable benchmarks
• Hold team accountable
• Implement store processes
• Manage inventory ordering with owner
• Identify areas to increase store efficiency and create new processes
• Manage weekly schedule and review submitted employee time
• Handle cash in store (bank deposits, cash tips, record keeping)
• Catering coordination
• Facilitate marketing initiatives
• Ensure store is upkept to health code standards and inspection notes are implemented
• Communicate with corporate on quality controls and store benchmarks
• Clearly communicate with owners regarding store operations
• Maintain store statistics and meet performance metrics
• Ensure cookie quality and food safety is elite
• Maintain store cleanliness
• Love Cookies!

Benefits:

• Salary based on previous experience ($40,000-$60,000)
• Performance bonuses
• Paid for work computer
• Employee discount; free cookies

Since opening its first store in 2017, Crumbl has expanded to over 700 bakeries nationwide, making it the fastest-growing cookie company in the nation. No matter how much the brand grows, Crumbl continues to be a family-owned business, stays true to its values, and continues to strive to reach its mission of bringing friends and family together over a box of the best cookies in the world.

Job Type: Full-time

Pay: $40,000.00 - $60,000.00 per year

Benefits:

• Employee discount
• Paid time off
• Paid training

Experience level:

• 2 years
• 3 years

Restaurant type:

• Quick service & fast food restaurant

Shift:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Clarksburg, WV 26301: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver's License (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Work Location: In person

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