JOB DESCRIPTION ($28 - $30 an hour)

Position: Gate Officer (On-Call)

• No set hours, called if needed to cover a shift. Great opportunity if looking to work some but not full time.

Department: Security

Reports To: Patrol Officer - I (Alpha) and/or Operations Officer, Director of Safety and Security

Base Pay Range: $28.00-$30.00 per hour Employee Type: Hourly; Non-Exempt

Schedule: On Call

POSITION SUMMARY:

Under the supervision of Patrol Officer I and/or Operations Officer, Director of Safety & Security, the Gate Officer is responsible for protecting life and property within the Shipyard community. This employee is expected and required to act in accordance with laws (federal, state, or local), as well as the SPOA Covenants and By-Laws. This employee works in concert with a security team under the direction of the Director of Safety & Security. The primary responsibility will be to ensure that all owners and guests are greeted upon entry to the property. This employee will support the security team in their pursuit of maintaining property values while ensuring safety and covenant compliance throughout the property.

ESSENTIAL FUNCTIONS:

• Supports the rest of the security department team in their efforts to uphold the POA Covenants, By-Laws, Access Policy, and patrol/gate orders.
• Must display a demeanor that promotes exemplary customer service.
• Follows the vision and mission for the security department team, and ensures comprehension and actions in accordance with same.
• Identifies passes and decals to ensure authorized access into entry points.
• Works in conjunction with other gate officers and the dispatcher on an assigned shift to ensure that information is passed along effectively and efficiently.
• Follows established policies related to emergency planning, wildlife control, and traffic control.
• Maintains necessary equipment for the security department as directed by Patrol Officer I or the Director of Safety & Security.
• Works with owners, guests, and others to resolve issues/concerns, and confers with supervisor on duty (or other manager) when necessary.
• Maintains a gate log of daily ongoing activities.
• Performs all other duties as assigned.

COMPETENCIES:

• Excellent customer service skills, including the ability to use sound judgment and discretion while resolving conflict.
• Good communication skills, including the ability to give clear and concise information (includes directions, rules, contact information).
• Ability to pass a rigorous background check.
• Ability to work well in emergency situations, to include weather-related events.
• Thorough knowledge of the Shipyard Access Policy, and familiar with appearance of all Shipyard passes and decals.
• Ability to speak in public and participate in training classes.
• Must be proficient in use of current computer systems, i.e. Microsoft Office.
• Professional appearance is mandatory and must wear company-issued uniform.

EDUCATION & EXPERIENCE:

• The Gate Officer must have a high school diploma or GED.
• Current SLED level I (or other as required) certification is required.
• Must have knowledge of federal, state, and local laws.
• Must complete a 90-day probationary period as outlined in the SPOA Employee Manual, and exhibit the ability to meet any goals/objectives set by the Director of Safety & Security.

PHYSICAL, MENTAL, AND SPECIAL REQUIREMENTS

The demands described below are representative of those in this position necessary to perform essential functions in a security officer role. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job:

• The employee will be required to sit, walk, and stand for extended periods of time. It will also be necessary to communicate by phone or in person verbally.
• The employee must be able to communicate with persons from a broad range of diverse backgrounds.
• The employee may also need to communicate effectively with highly emotional, incapacitated, or inebriated individuals.

The realm of this position may require the employee to operate in hot, humid, cold or inclement weather. The employee may also be required to work before, during, and immediately after a storm or other weather event.

• The employee may be required to act in hazardous conditions.
• The employee must be able to operate equipment in hazardous conditions (weather, traffic, or other).
• The employee may be required to evacuate and recover with a work team.

SPECIAL NOTICES:

• This is not a contract.
• This is an on call job, not a set schedule
• Other job duties may be assigned as needed.
• This overall description may be modified based on the needs of the POA.
• Shipyard POA’s posts are all smoke-free environments.
• South Carolina is an At-Will state.

Job Types: Full-time, Part-time

Pay: $28.00 - $30.00 per hour

Schedule:

• Day shift
• Night shift
• On call
• Weekend availability

Ability to commute/relocate:

• Hilton Head Island, SC 29928: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

Please Note :
clarksqn.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, clarksqn.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.