Are you an I-CAR certified repair specialist that is interested in working from home/fully remote? We are looking for individuals with auto body estimate experience that ensures Collision repair procedures on client vehicles are done promptly, cost effectively within the policies set forth by both the client and the company. Specialists are responsible for administering the collision repair requirements of auto repair based on I-CAR and ASE approved repair standards, and application of the client’s repair needs.

If chosen for the position individuals would be required to come onsite to our Des Plaines, Illinois location for 3 week of job training.

KEY RESPONSIBILITIES:

· Authorize collision repairs and/ or repair recommendation on behalf of Wheels clients

· Review and approve repair estimates utilizing I-CAR repair resources, and crash guides resources, such as Mitchell, PenPro by Audatex, and C.C.C.

· Adhere to PenPro by Audatex, Mitchell, and C.C.C or current parts and labor reference guides for parts pricing and labor times

· Negotiate the cost of the repair to the published fleet price or the pre-negotiated Wheels Network rates & times.

· Issue and verify accuracy of purchase orders

· Approve proper repair based on mileage, months in service, prior repair history; including safety repairs based on client parameters

· Thorough knowledge of Collision procedures, systems, individual client needs and automotive repair

· Discuss with clients / shops any irregularity involving repairs

· Instruct and assist Driver Service Associate, MAP Repair, and Subrogation Specialists in estimate comparison and review

· Administer and close files in accordance with client parameters.

· Assure that follow up is done for "down vehicles” within 24 hours.

· Assist and instruct drivers in rental, tow, and process driver requests as needed

· Meet key performance indicators on quality & transactional performance (e.g. coaching/desk audit evaluations, average severity, OON Fees, etc.)

· Provide details about shop performance to Network Management for Network Vendor growth

· Assist MAP with overflow calls by taking MAP calls daily as required.

Other duties as assigned

Some of what we offer:

• Paid training
• Guaranteed hours (38.75 work week)
• Paid overtime
• Paid vacation, sick time and holidays
• Computer equipment provided (we'll ship to you)
• 401K retirement plan
• Profit sharing

Job Type: Full-time

Pay: From $24.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance

Day range:

• Monday to Friday

Shift:

• 8 hour shift

Application Question(s):

• What is your desired hourly compensation?
• Are you able to work until 7pm CT Monday through Friday?
• Are you able to travel to our head quarters location in Des Plaines, IL for three weeks of onsite training when initially hired?

Education:

• High school or equivalent (Required)

Work Location: Remote

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