FT Passenger Service Agent - CID-Cedar Rapids, IA- *Flight Privileges Offered* Job at Unifi Aviation, LLC
Essential Functions / Key Responsibilities
Assist passengers with a smile and friendly face through arrival and check-in processes; including support for passengers with special needs such as unaccompanied minors, VIP passengers and passengers needing wheelchair assistance.
Handle all aspects of ticketing and check-in by operating a computerized system, boarding, baggage service, reservations and resolving related complaints and problems.
Direct passengers through Customs, Immigration, and Quarantine.
Assist Ramp Service Agents to ensure that wheelchairs, strollers, and gate-checked bags are made available for loading upon departure and delivery to passengers upon arrival.
Operate equipment to include the jet way, computer keyboards, and carrier-specific reservation/ ticketing software.
Push wheelchairs with wheelchair-bound airline passengers through all areas of the airport, including terminal and gate areas.
Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.
Basic Qualifications
Pre-requisites:
Must be a local (in-state) resident.
Valid In-State Driver’s License.
Ability to pass a pre-employment drug screen.
Ability to pass up to a 10-year background check.
Must be at least 18 years of age.
Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986.
Must complete ramp and SIDA training to obtain airport authority identification security.
Experience:
No prior experience necessary. Must be open minded and ready to work as part of a detail-oriented team.
Knowledge, Skills & Abilities:
Excellent customer service skills.
Strong work ethic.
Ability to work in a team oriented environment.
Ability to type and or use a computer keyboard with sufficient speed to meet the requirements of the role.
Able to understand documents, learn and follow ticketing procedures, and other rules and regulations.
Preferred Qualifications
Experience:
One+ year of relevant experience.
Knowledge, Skills & Abilities:
Able to communicate information and instructions verbally and/or via radio equipment.
Able to communicate effectively in a professional manner.
Able to work quickly and efficiently to meet tight time restrictions.
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Assist passengers with a smile and friendly face through arrival and check-in processes; including support for passengers with special needs such as unaccompanied minors, VIP passengers and passengers needing wheelchair assistance.
Handle all aspects of ticketing and check-in by operating a computerized system, boarding, baggage service, reservations and resolving related complaints and problems.
Direct passengers through Customs, Immigration, and Quarantine.
Assist Ramp Service Agents to ensure that wheelchairs, strollers, and gate-checked bags are made available for loading upon departure and delivery to passengers upon arrival.
Operate equipment to include the jet way, computer keyboards, and carrier-specific reservation/ ticketing software.
Push wheelchairs with wheelchair-bound airline passengers through all areas of the airport, including terminal and gate areas.
Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.
Basic Qualifications
Pre-requisites:
Must be a local (in-state) resident.
Valid In-State Driver’s License.
Ability to pass a pre-employment drug screen.
Ability to pass up to a 10-year background check.
Must be at least 18 years of age.
Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986.
Must complete ramp and SIDA training to obtain airport authority identification security.
Experience:
No prior experience necessary. Must be open minded and ready to work as part of a detail-oriented team.
Knowledge, Skills & Abilities:
Excellent customer service skills.
Strong work ethic.
Ability to work in a team oriented environment.
Ability to type and or use a computer keyboard with sufficient speed to meet the requirements of the role.
Able to understand documents, learn and follow ticketing procedures, and other rules and regulations.
Preferred Qualifications
Experience:
One+ year of relevant experience.
Knowledge, Skills & Abilities:
Able to communicate information and instructions verbally and/or via radio equipment.
Able to communicate effectively in a professional manner.
Able to work quickly and efficiently to meet tight time restrictions.
Please Note :
clarksqn.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, clarksqn.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.