Front Office Manager Job at Louisiana State University
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Job Posting Title:
School of Theatre Front Office and Box Office Coordinator
Position Type:
Department:
Work Location:
Pay Grade:
Job Description:
Coordinator of Academic Area 2 - School of Theatre front office. This position provides coordination and support for all day to day activities for the School of Theatre front office to include administrative support, class scheduling, supervision and scheduling of student staff, coordination of events and scheduling of rooms. Will also oversee all individual, group and subscription sales for events based in college controlled venues. Position requires some nights/weekends/flexible work hours.
Job Responsibilities:
- Coordinates activities at the front desk and ensures coverage of the front desk at all times during work hours; enters and updates the School's course offerings and monitors course enrollment in mainframe; updates the School's directory listings and website; maintains the School's files; oversees the scheduling and reservation of the School's facilities and equipment; assists committee chairs and coordinators by gathering pertinent information and applications; attends meetings and transcribes minutes.
- Provides initial contact for faculty, students, alumni, and the general public coming into the office, through telephone calls, and e-mail; answers routine questions concerning the School, College and the University and directs specific requests and problems to the appropriate administrative staff if necessary; maintains monthly calendar of events for the School and Director; oversees distribution of incoming mail, prepare correspondence, reports, and forms for faculty and administrative staff members including graduate assistantships; assist in the selection of student workers, conduct training and coordinates their day-to-day activities including Music and Dramatic Arts Building student building monitors.
- Oversee all individual, group and subscription sales for events based in college controlled venues
Prepare daily deposits and pull daily box office reports; oversee box office student staff; communicate with box office software vendors; Box office operations are performed in conjunction with the CMDA Office of Finance and Administration and the School of Theatre Business Manager. - Serve as point of contact for School’s guest artists and scholars including arranging travel and completing all necessary University forms; overseeing maintenance of guest artist lodging; and conducting other artist/guest hospitality needs.
- Serve as alternate building coordinator; act as liaison between the Office of Facility services and the department office and classrooms and is the primary contact person for facilities problems and services; acts as a liaison between the Office of Risk Management and submits travel insurance requests and collects driver authorization forms for required field trips; reserves parking and hotel accommodations for the School's guests.
- Coordinates and plans receptions, symposia professional meetings, and other events hosted by the School; activities include arranging rooms, contacting caterers, obtaining bids, arranging for furniture and equipment to support the event, providing support personnel, and occasionally being present for conduct of the event, etc.
- Complete school's inventory reports; assist IT Analyst in verifying existence and location of each inventory item assigned the units; assist Office of Property Management personnel in locating all new items purchased by the School and tagging items with university inventory tag number; maintains necessary office supplies, including official stationary, for the conduct of business; assist in placing orders for the School.
Minimum Qualifications: Bachelor's Degree with one year of related professional experience.
Preferred Qualifications: Bachelor's Degree with two years of professional experience in which clerical work was a major job duty.
This position has access to/directly handles cash. A financial history/credit check is required as per FASOP HR-04.
Additional Job Description:
Special Instructions:
For full consideration, please submit cover letter, CV, and list of three professional references as one pdf file under the header "Resume/CV". For any questions, please contact Susannah Knoll at cmdadeansoffice@lsu.edu.
Posting Date:
Closing Date (Open Until Filled if No Date Specified):
Additional Position Information:
Background Check - An offer of employment is contingent on a satisfactory pre-employment background check.
Benefits - LSU offers outstanding benefits to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more!
Remote Work - Positions approved to work remotely outside the State of Louisiana shall be employed through Louisiana State University’s partner, nextSource Workforce Solutions, for Employer of Record Services including but not limited to employment, benefits, payroll, and tax compliance. Positions employed through Employer of Record Services will be offered benefits and retirement as applicable through their provider and will not be eligible for State of Louisiana benefits and retirement.
Essential Position (Y/N):
LSU is an Equal Opportunity Employer:
LSU believes diversity, equity, and inclusion enrich the educational experience of our students, faculty, and staff, and are necessary to prepare all people to thrive personally and professionally in a global society. We celebrate diversity and are committed to the principles of diversity and inclusion. We actively seek and encourage qualified applications from persons with diverse backgrounds, cultures and experiences. To learn more about how LSU is committed to diversity and inclusivity, please see LSU’s
Diversity Statement
and
Roadmap
. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact the Office of Human Resource Management (
hr@lsu.edu
).
HCM Contact Information:
Questions or concerns can be directed to the LSU Human Resources Management Office at 225-578-8200 or emailed HR@lsu.edu
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