Seeking a full-time Front Desk Surgery Scheduler who has a friendly personality, professional appearance, and strong communication skills for our office in Webster/Clear Lake, TX.

Duties & Responsibilities:

• Greet patients and visitors promptly and professionally.
• Answer phone calls and respond to email inquiries, providing information on surgical and non-surgical procedures of interest, or other needed information.
• Schedule appointments, update patient records, work with designated surgery centers/hospitals to coordinate patient care.
• Call patients to confirm, follow-up, or reschedule appointments/surgery, as needed.
• Verify insurance information and obtain referrals, as needed.
• Scan, fax, and/or copy medical records into EMR system or to designated location.
• Document accurate patient information, including patient demographics, medical history, and important verbal or non-verbal communication regarding medical care.
• Maintain patient flow by utilizing EMR and alerting clinical staff upon arrival of patients.
• Review patient balances and process payment transactions.
• Update appropriate system applications/patient logs for provided services, purchased products, and scheduled surgeries.
• Provide pre & post-operative care, prescriptions, imaging, tests, and surgical orders.
• Stock exam rooms, maintain inventory, and order supplies as needed; Assist in minor in-office procedures, clean and sterilize instruments, as needed or requested.
• Assist in scheduling meetings, updating calendars, and other administrative support.

• Hold a high level of professionalism at all times while interacting with patients, families of patients, visitors, and staff members.
• Maintain a positive attitude, well-groomed appearance, and professional attire at all times.
• Practice patient confidentiality in accordance with HIPAA guidelines and company policies.
• Perform other job related duties, as assigned or requested.

Skills:

• Experience working with Electronic Medical Records and other computer applications.
• Excellent customer service and patient liaison skills.
• Impeccable verbal and written communication skills.
• Attention to detail, highly organized, and ability to work independently with minimal supervision.
• Ability to multitask, be a team player, and work in a fast paced environment.

Job Qualifications:

• Experience: Minimum 2 years experience in a Physician’s Office or Medical Office setting required; Cosmetic/Plastic/Reconstructive Surgery or Dermatology experience, strongly preferred.
• Education: High School diploma, required; Associate’s degree or higher, strongly preferred.
• Bilingual in English and Spanish, strongly preferred.

TO EXPEDITE YOUR APPLICATION: Submit a current headshot photo, updated resume and cover letter to: contact @memorialplasticsurgery.com, and take a brief 5-minute evaluation survey by copying and pasting this link: https://www.cultureindex.com/c/T2Ljk0343r/ into your Internet browser.

*Applications submitted without meeting all the requirements will not be reviewed.

No phone calls or third-party recruiting agencies, please.

Job Type: Full-time

Pay: $14.00 - $18.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Free parking
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Healthcare setting:

• Medical office
• Med spa
• Private practice

Medical specialties:

• Plastic Surgery

Schedule:

• Day shift
• Monday to Friday
• No weekends

Ability to commute/relocate:

• Webster, TX 77598: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• Are you willing to undergo a background check, in accordance with local laws and regulations?

Education:

• High school or equivalent (Required)

Experience:

• Medical Receptionist: 1 year (Required)
• Cosmetic/Plastic Surgery Office: 1 year (Preferred)

Language:

• Spanish (Preferred)

Work Location: In person

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