TOP ORTHOPAEDIC PRACTICE SEEKING A FRONT DESK REPRESENTATIVE!

Are you interested in working for the largest orthopedics group in Delaware/Chester County? One that has been nominated as a TOP WORKPLACE by the Philadelphia Inquirer for five consecutive years? If so, you are in the right place!!

The Company:

Premier is a full-service orthopaedic practice formed in 2000 that specializes in the diagnosis and care for a wide range of orthopaedic injuries. We have more than 70 physicians and 28 physician locations, 17 physical therapy locations, 4 MRI facilities and 2 urgent care centers!

We’re proud of the company we’ve built as we’ve grown to over 700 employees to make Premier a place that people love to come to work every day!

The Benefits:

· Comprehensive benefits; including medical, vision, and dental plans, 100% employer paid life insurance, 401k match, among other supplemental benefits!

· Generous paid personal, sick, and vacation time off

· Flexible work hours

· Excellent growth and advancement opportunity! Our jobs are always posted internally for our employees to access

· Employee referral reward program

The Front Desk Representative Essential Duties and Functions:

We are looking for a Full-Time Front Desk Representative for several of our offices, including our Downington, Exton, and Paoli, PA locations, and who want to join our amazing team!

The Front Desk Representative is responsible for providing outstanding customer service in greeting patients and checking them in for appointments.

A few responsibilities of the Front Desk Representative include but are not limited to:

• Greets patients in a pleasant and positive manner in person or on the telephone; answering or referring inquiries.
• Take and forward messages as appropriate.
• Accurately and quickly processes patient requests.
• Keeps patient appointments on schedule by notifying provider of patient’s arrival.
• Answer patients’ questions in a comprehensive and helpful manner.
• Maintains patient accounts by obtaining, recording and updating personal and financial information; collect information or distribute patient forms including HIPAA, Records Release, Demographics, Meaningful Use and Medical Intake.
• Ensure forms completion for Physician and prepare paperwork for Medical Assistant.
• Collect patient balances and copays and update Demographic and Financial information in the system as needed.
• Check patients out; check in the Practice Management System for next appointment for that patient and determine if it should be kept, cancelled or altered. If appointment needs to be scheduled choose correct slot and fill out appointment card for patient.
• Ensures compliance with all health care regulations, including HIPAA and OSHA.

The Front Desk Representative Qualifications:

• Candidate must have at least 1+ year of Front Desk/Receptionist experience. Experience in a physician or healthcare setting highly preferred.
• High school diploma or GED required.
• Exceptional customer facing verbal communication skills with a proven ability to interact effectively with a variety of external and internal constituents.
• Must be responsive and demonstrate accuracy and attention to detail in work.
• Computer Proficiency; experience with Allscripts or another Electronic Medical Record (EMR) highly preferred.
• Ability to work with teammates.
• Must have attention to detail with an eye for accuracy.
• Creative, self-disciplined and capable of identifying and completing critical tasks independently and with a sense of urgency.
• Exhibit exemplary customer service skills.

Disclosure

Premier is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability or any other protected class. This policy applies to all terms and conditions of employment. If due to a disability, you need assistance or accommodation in completing the employment application or during the interviewing or screening process, please contact us at 610-557-8181.

Job Type: Full-time

Job Type: Full-time

Pay: $15.00 - $24.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Medical office
• Outpatient
• Private practice

Medical specialties:

• Orthopedics
• Physical & Rehabilitation Medicine
• Rheumatology
• Sports Medicine

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Exton, PA: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• EMR systems: 1 year (Preferred)

Work Location: One location

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