Dr. Michele Domiano in Old Forge is hiring!

A Front Desk Office Assistant to act as the first point of contact for our patients. The Front Desk Office Assistant employee will also perform the necessary administrative responsibilities needed to create a smooth scheduling, check-in/out experience for patients.

Essential Duties and Responsibilities

• Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
• Answer phones (both external and internal); assure prompt, courteous service at all times
• Practice urgency at all times with patient's time, as well as doctor's time and schedule
• Double check insurance authorizations to ensure completion and build accurate flow sheets
• Knowledge of common fees charged for common visits
• Check out patients and collect correct payments
• Manage patient flow in the office
• Complete daily reconciliations / close day / countdown cash drawer
• Comply with all company policies and procedures including HIPAA
• General office duties and cleaning to be assigned by manager

Other Skills and Abilities

• Reliable transportation that would allow employee to go to multiple work locations with minimal notice - Dr. Domiano also has an office in Clarks Summit, PA
• Ability to grow, adapt, and accept change
• Creating a positive work environment by being team-oriented and patient-focused
• Ability to interact with all levels of employees in a courteous, professional manner at all times

Education

High school diploma or general education degree (GED); or one-year related experience and/or training; or equivalent combination of education and experience.

Physical Demands

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel. The employee is frequently required to stand, walk, and sit. The employee must frequently lift and/or move up to 5 pounds and occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Domiano Eye Care is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.

Please do not contact the office directly – only resumes submitted through this website will be considered.

Job Type: Full-time

Pay: $14.00 - $15.00 per hour

Benefits:

• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

COVID-19 considerations:
Covid-19 precautions in place including masking and sanitization.

Ability to commute/relocate:

• Old Forge, PA 18518: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

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