Square One is a private nonprofit organization that receives funding from public agencies and donations from generous private sector businesses and individuals. Square One is fully licensed by the Commonwealth of Massachusetts and accredited by the National Association for the Education of Young Children.

Square One’s programs include early education and care at centers in Springfield and Holyoke, home-based care settings located throughout greater Springfield and out of school time care for elementary school age children. Our parent education, support and training programs are offered through groups, home visitation and personalized case management to help parents access whatever services are needed to be successful in their role as their child’s first teacher.

We are currently looking for an Receptionist interested in joining our team. This is a full-time position with great benefits!

To apply please submit your resume and complete the assessment tests.

QUALIFICATIONS:

• High School Diploma or GED equivalent
• Six months of experience in performing receptionist or general clerical duties; or an equivalent combination of training and experience
• The ability to communicate in Spanish/English is preferred, including spelling, grammar and punctuation
• Clerical coursework, accurate typing and computer skills
• Ability to operate a multi-line telephone system, computer and other standard office equipment;
• Ability to handle a high volume of telephone calls with courtesy, speed and accuracy;
• Good interpersonal skills
• Maintain effective working relationships with Square One staff and those encountered in the course of work
• Communicate with the public in a courteous and professional manner by telephone and in person
• Ability to work independently with general supervision;
• Understand and carry out written and oral instructions.

DESCRIPTION OF DUTIES:

• Using a multi-line telephone, answers and appropriately routes all incoming calls
• Receive and greets visitors at King St. Center.
• Direct visitors to their proper destination;
• Security of building – ensuring that only authorized individuals are allowed access to building
• Performs general administrative duties:
• Assist other administrative staff with overflow work, including gathering supplies, making copies, distributing materials, word processing, data entry and internet research.
• Sorting and distributing incoming mail
• Monitor paper and restock fax and copier as needed
• Providing back up reception duties for the Center Director at King St. during absences due to sick days, vacation time etc. Also provide lunchtime coverage.
• Other duties as assigned

Physical demands:

Normal business office to include, but not limited to sitting, standing, walking, bending, stooping, kneeling and able to lift up to 30 lbs.

Mental/Visual Demands:

High attention and concentration to detail

Working Conditions:

Professional business office setting; may be exposed to dust or other office-related allergens.

Job Type: Full-time

Pay: $17.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Springfield, MA 01109: Reliably commute or planning to relocate before starting work (Required)

Language:

• Spanish (Required)

Work Location: In person

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