Front Desk Receptionist needed for our new dental office! Our office is looking to add a skilled dental receptionist to our team. In this role, you will serve as the chief point of contact for our patients. You will also help our office operate more effectively by completing tasks like answering phones and scheduling appointments, verifying insurance and obtaining benefit breakdowns and treatment preauthorizations, discharging patients and collecting co-payments, claim billing and payor follow up. Experience a plus, but willing to train the right candidate.

Duties/Responsibilities:

• Greet patients and visitors who enter the office warmly
• Schedule, cancel, and reschedule patient appointments as needed
• Schedules appointments for providers to optimize patient satisfaction, provider time and most effective use of exam and treatment rooms.
• Prepares a daily schedule for each provider
• Endeavors to keep patients on schedule by reminding provider of service delays
• Assist patients in filling out required forms
• Collect payment from patients
• Assists patients with insurance papers and billing questions
• File insurance claims and track their progress
• Maintains reception area in a neat and orderly condition
• Maintain office supply inventory
• Perform office duties such as document filing, scanning, and copying
• Communicate with dental supply vendors

Required Skills/Abilities:

• Bilingual (English and Spanish)
• Superior customer service skills
• Excellent interpersonal skills
• Positive attitude and professional appearance
• Basic computer literacy and knowledge of Microsoft Applications
• Good organizational skills
• Ability to prioritize tasks
• Proficiency or ability to learn dental practice management software
• Working knowledge of dental terminology
• Knowledge of Dentrix Ascend a plus

Education and Experience:

• High school diploma or equivalent
• Certification in office administration or a related field is preferred

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

• Health insurance
• Paid time off
• Retirement plan

Schedule:

• 8 hour shift
• Evening shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Mount Kisco, NY 10549: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

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