Front Desk/Night Auditor Job at Wyndham Lake Buena Vista Disney Springs Resort Area
Wyndham Lake Buena Vista Disney Springs Resort Area Orlando, FL 32830
The Night Auditor performs the duties of a Front Desk Agent and completes, balances and files night audit reports on the various areas of the hotel (i.e. food & beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information in accordance with cash handling, credit card processing and accounting policies and procedures. Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items and safety hazards to management. Reports any deviations from policies, procedures, brand standards and regulations to management.
Complies with all guest service basics such as uniforms, name tags and proper guest greeting. Knowledgeable on hotel facilities and services to assist guests as appropriate. Ensures all communication containing Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations. Impresses guests with quality and timely service in a pleasant and friendly manner.
Job Type: Full-time
Pay: $16.50 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Overnight shift
Ability to commute/relocate:
- Orlando, FL 32830: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Night audit: 1 year (Required)
- Customer service: 1 year (Required)
- Front desk: 1 year (Required)
- Hotel experience: 1 year (Required)
- Guest services: 1 year (Required)
Shift availability:
- Overnight Shift (Required)
Work Location: In person
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