We are looking for candidates with at least 1 year of medical office experience or aspiring healthcare professionals. The perfect candidate will have basic knowledge of medical terminology and the ability to thrive in a Team atmosphere as well as autonomously. Do you have the passion to make a difference? Do you bring a smile to everyone you meet? Then Start/Grow your medical career with AICA Orthopedics.

You will come to AICA for a job and then stay for a career!

Position Description:

The Front Desk Receptionist is responsible for interacting with patients, by phone and in person, within a busy healthcare setting while managing administrative tasks for both the clinic and the patients. This requires exhibiting great customer service skills, a friendly and approachable demeanor, and a professional attitude, as the Front Desk Receptionist is the first point of contact upon a patient's arrival, and often the last to see the patient before they depart. This is an onsite clinical support position, with occasional travel (in your zone) in between clinic locations as necessary.

Position Duties:

• Greets patients and visitors in a welcoming and professional manner
• Manages email and voicemail messages
• Schedules transportation for patients
• Inputs patient data in EMR and other clinical systems
• Manages patient scheduling; communicates with patients in the waiting area of any delays or Provider schedule changes that would affect their appointment time
• Assists in gathering Net Promoter Score participation from the patients
• General receptionist and clerical duties

Position Miscellaneous:

• Hourly (Non-Exempt)
• Must be able to travel to other AICA clinics as needed within a specific zone
• Must be able to work flexible hours as needed
• Must have reliable transportation
• Physical Demands: Frequent sitting, standing, and walking; manipulation of documents; typing on the keyboard; limited lifting from floor to overhead of less than 10 pounds; some stooping and bending

Job Types: Full-time, Part-time

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Paid training
• Vision insurance

Schedule:

• Day shift

Ability to commute/relocate:

• Chamblee, GA 30341: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Experience:

• Medical office: 1 year (Preferred)
• Medical receptionist: 1 year (Preferred)

Language:

• Spanish (Preferred)

Work Location: One location

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