Our Brand Promise:
At Four Seasons, Life is richer when we truly connect to the people and world around us.

Whether you work, stay, live or discover with us, our purpose is to create impressions that will last a lifetime.

Our Promise to you:

To create a culture and a work ethic based on the Golden Rule, giving our people a framework to pursue a superior international service culture.

What makes us unique:
In the heart of Beverly Hills & West Hollywood this award winning hotel stands a city icon, buzzing with the energy and excitement of one of the most diverse destinations in the world. Soak up the sun at our resort-style pool, savour award-winning Italian cuisine at Culina Ristorante and discover a new level of wellness at our Spa – or in the comfort of your very own guest room.

What we expect:

Job duties include but are not limited to:

• Checks in guest in an efficient and friendly manner, using guest name whenever possible.
• Assures that guest is assigned type of room requested, credit or method of payment is established, the correct rate is charged and issues correct keys to the guest.
• Arranges for luggage to be delivered to guest room.
• Checks guest out of the hotel, preparing and explaining the bill.
• Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assists guests inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
• Responds to all guest requests in an accurate and timely manner.
• Interaction with guest is in person and by phone.
• Utilizes a variety of computer systems to check guests in and out, run daily reports and select and block rooms for arriving guests.

Ideal candidate will have:

• Excellent interpersonal and communication skills, both in person and by telephone.
• Knowledge of Opera is preferred.

• Ability to learn multiple computer software and accurately input information into the systems.
• Ability to work cohesively with co-workers both within and outside of your department.
• Ability to prioritize, organize and follow up.
• Previous hotel front desk and hospitality experience is strongly preferred. Must be available to work weekends, days, evenings and holidays.

We Offer:

Hourly: $19.74 - $23.23

Medical/Dental/Vision Insurance

401K Retirement savings plan

Employee Assistance Program

Investment in your Wellbeing

Life Insurance

Complimentary Room nights and discounted rates

Free on-site parking

Training programs, tuition reimbursement

Growth & Development opportunities