Front Desk Agent/Night Auditor Job at Twin Peaks Super8
Twin Peaks Super8 Longmont, CO 80501
Reporting directly to the Front Desk Manager, the Front Desk Agent is the first point of contact with the guest. The Front Desk Agent is responsible for communicating in a welcoming and efficient manner, while ensuring that guests’ needs are properly addressed. You are not only responsible to check guests in and out but will ensure that each guest is more than comfortable with their stay and provide guests with the best possible service.
The Front Desk Agent will be responsible for receiving guests’ payments and for balancing cash at the end of shift. You will be familiar with the hotel layout, be up to date with special brand offers, make recommendations for guests’ dining opportunities, and be proficient with operating the switchboard.
To ensure success you will be professional and pleasant in challenging situations and take responsibility for the satisfaction of guests from arrival to departure. Preferred candidates will be positive, proactive and be skilled at multitasking in a fast-paced environment.
Job Types: Full-time, Part-time
Pay: $14.00 - $16.00 per hour
Schedule:
- 8 hour shift
- After school
- Evening shift
- Holidays
- Night shift
- Weekend availability
Ability to commute/relocate:
- Longmont, CO 80501: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: One location
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