Friendly and Outgoing Client Care Representative needed for Vet office! Job at Star of Texas Veterinary Hospital

Star of Texas Veterinary Hospital Austin, TX 78739

About us

Star of Texas Veterinary Hospital is a general medicine practice located in beautiful Shady Hollow in south Austin. We are team-oriented and work to help each team member grow in the veterinary field and in their personal life with training such as emotional intelligence and conflict resolution. We take mental health and work-life balance seriously. We have useful weekly meetings with the full team to connect and communicate with each other. We have exciting company retreats and fun quarterly team-building outings. We are a Compassion-Satisfaction Accredited Workplace. We have been voted the Austin American Statesman's Best of the Best Veterinarian in 2019, 1st runner up for Top Culture in 2020, and were nominated for five Best of the Best awards this year including Customer Service, Veterinarian, Best Company Culture, Best Overall Leadership, and Most Innovative Workplace. We won Most Innovative Workplace in 2021!

People AND Animal Person Wanted!

Get paid to enrich pets’ and people’s lives. If you have impeccable organizational skills, demonstrate flawless customer service skills, and can answer four phone lines, all while petting a bulldog—and do it for up to 8 hours a day—we have a job for you! Our team adores people with can-do attitudes and friendly smiles, and so do our clients. We focus on the special relationship between the pets and their owners and value open communication between staff, management, and clients. Your excellent written and verbal communication skills will serve as a focal point for communicating with and educating pet owners regarding healthcare-related issues.

Our core values include providing quality, compassionate care, rolling out the red carpet for every client, and having fun!

We are Austin's first and only Fear Free Certified Practice! We practice with fear free methods and will expect you to also be on board with the program. Don't worry...we'll teach you how!

We are committed to your growth and love to help with your continuing education with a generous yearly budget! Other benefits include competitive salary, profit sharing, PTO & vacation time, medical, vision, dental, & AFLAC insurance, an employee assistance program, reduced fees for your personal pets, uniforms, and refreshments provided to you. We are open between 7am-6pm but we will give you a set schedule. We are no longer open on Saturdays so you have every weekend off!

We are in Southwest Austin close to Hays County. Please be sure you are close to this area or are willing to drive to this area.

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Benefits:

  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Professional development assistance
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Supplemental pay types:

  • Bonus pay

COVID-19 considerations:
Currently all team and clients are required to wear masks, curbside care only, hanging screens available

Education:

  • High school or equivalent (Preferred)

Experience:

  • Veterinary Experience: 1 year (Required)

Work Location: One location




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