Franchise Program Administrator

Development

Primary Accountabilities

• Responsible for logistical and administrative support functions related to Franchise Development.
• Assists in developing compelling franchisee recruitment campaigns.
• Supports and strengthens the franchise development pipeline by managing the prospective franchisee process from franchise sales and lead generation, through initial expression of interest, application review, disclosure, interviews, and selection.
• Guides franchisee candidates through the initial discovery and selection process.
• Owns and maintains FranConnect technology platform; works closely with IT as well as the vendor to ensure optimization of the platform
• Provides weekly reporting to internal stakeholders, coordinates meetings and interviews, and manages through each stage, ensuring a clear, efficient, and effective process for all involved.
• Works directly with the Chief Development Officer, to ensure short and long term brand development objectives are met.

• Proficient to Expert level skills in Microsoft Office
• Proven and creative leader with ability to meet objectives
• Strong business acumen and influencing abilities
• Effective at building professional internal and external relationships with a customer service mindset
• Strong project management skills
• Organized and solution-oriented
• History of taking initiative and delivering high-quality results
• Flexible - able to prioritize and manage change while meeting objectives and deadlines
• Analytical – able to evaluate data and inputs that lead to right conclusions
• Ability to develop new systems and processes, make existing processes better, and effectively scale operations to meet growth objectives
• Comfortable working in a hands-on, entrepreneurial environment with a lean team
• Ability to maintain confidential and proprietary information
• Verbally advocates company goals.
• Must have good inter-departmental communication skills.
• Lease administration

Leadership Competencies (Hooters Great 8)

• Functional and Technical Expertise
• Drives for Results
• Communicates Effectively
• Change Management
• Makes Timely Decisions
• Coaches, Develops and Inspires Team Daily
• Consistently Demonstrates Accountability & Integrity
• Acts as a Brand Ambassador

Location

• The Franchise Development Director will preferably be based in Atlanta, GA. Candidates living in the area or willing to relocate, will be more strongly considered for this position.

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  Travel Expectations: Occasional as requested by CDO.