Cruise Planners is the largest franchisor of home-based travel agencies across the country that independently book cruises, tour, and land vacations. Cruise Planners has achieved Top Producer status with virtually every cruise line, tour, and resort company. Cruise Planners has been named the No.1 Cruise Tour / Travel Agency by Entrepreneur Magazine for the past 10 years and recently featured in Entrepreneur as one of the top 30 franchise innovators in technology. Cruise Planners positions franchise owners for success by providing them with innovative marketing, booking and lead-generating tools as well as professional development and hands-on training with the industry’s top executives. Cruise Planners Home Office was won awards such as Coolest Offices and Top Places to Work in South Florida by Sun Sentinel and South Florida Business Journal.

Role Title: Franchise Development Manager (Hybrid)

This role is responsible for selling the Cruise Planners franchise ownership opportunity to qualified candidates. This role will have a comprehensive screening/investigation process in which to educate the prospective buyer. Must demonstrate the ability to manage the entire investigation process of a potential franchisee from the initial application stage to the awarding stage.

Responsibilities:

• Responsible for recruiting franchisees to meet the Franchisors needs.
• Responsible for responding for Franchise inquiries
• Promote and host weekly online individual and/or group webinars
• Promptly and diligently respond to and follow up on all prospect inquiries
• Ability to work independently
• Maintain and utilize CRM daily to enter notes and scheduled appointments, calls to franchise candidates Responsible for ensuring franchise candidate is financial qualified and maintains proper documentation in candidate file.
• Maintain and manage an active pipeline based on current lead flow
• Have a full understanding of the Franchise Disclosure Document (FDD)
• Will include evening and/or weekend work along with setting up and working local and out of town trade shows
• Assist in the recruitment and training of all department administrative support as needed

Competencies:

• Verbal, written, presentations to others, phone skills, communicate to direct reports and Franchisor, able to think quickly on feet to handle objections, honest, direct, clear and concise deliver of content.
• Accepts direction and feedback
• Proficient phone presentation skills
• Excellent time management
• Ability to handle objections professionally
• Previous franchise sales experience preferred, but not required

This is a hybrid role (Mondays and Fridays – remote and Tuesdays-Thursdays on-site).

Cruise Planners provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws. Cruise Planners complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities or team members. This policy applies to all terms and conditions of employment.