At Healthcare in Action, we serve patients experiencing homelessness through an innovative “street medicine” approach by contracting with Medicare and Medicaid health plans as well as hospitals and health systems.

Street medicine entails using a medically equipped van to deliver medical care directly to people experiencing homelessness in locations such as parking lots, encampments, and parks.

The Float Peer Navigator will support members who are experiencing/are at risk of experiencing homeless with managing their own health in the Los Angeles area (by helping with future Marina del Rey hospital consults & to cover other peers who are out of office). Assist in motivating behavioral changes in patients to improve health outcomes in members through education, peer support, and the relaying of shared experiences.

Responsibilities include:

• Build rapport with members by communicating personal experiences with a goal of increasing the likelihood of positive behavior changes.
• Coach members to create and implement strategies that minimize risks associated with the identified common health conditions and behaviors. Connect members to appropriate programs to address barriers to care and to enhance compliance.
• Link members to local, county and state services. Follow up with members and serve as a member advocate.
• Accompany members to medical and social services appointments that fall outside of the street medicine unit.
• Introduce systems to promote self-management & self-efficacy.
• Update members’ Plan of Care after every street medicine encounter. Document all required information in the care management system during phone calls with members. Complete and submit a Monthly Audit Checklist
• Schedule encounters based on member’s acuity level using the Healthcare in Action electronic health record system.
• Work under the supervision of a Social Worker to ensure proper escalation of cases and coordination of care.
• May occasionally drive the medically equipped van
• Other duties as assigned.

Qualifications and experience:

• High School Diploma or equivalent
• BILINGUAL English/Spanish strongly preferred
• 5+ years of experience with and comfort working with patients experiencing homelessness, as well as those with active mental health and substance use conditions
• Ability to work in a dynamic, outdoors environment
• Ability to work independently as well as part of a team
• Ability to organize effectively
• Ability to prioritize multiple and competing tasks
• Ability to communicate effectively, including articulating one’s own relevant personal experiences
• Excellent oral communication skills, as well as strong interpersonal skills
• Proficiency in operating a computer, including logging into and maneuvering around multiple systems such as online timesheets (time and attendance) and call center software
• Travel 50% or more- Must have a valid driver’s license, automobile insurance, reliable transportation, and clean driving record

What's in it for you?

• Base salary range: $21.78 to $34.86 per hour
• An annual employee bonus program
• Robust Wellness Program
• Generous paid-time-off (PTO)
• 11 paid holidays per year, plus 1 additional floating holiday
• Excellent 401(k) Retirement Saving Plan with employer match
• Robust employee recognition program
• Tuition reimbursement
• An opportunity to become part of a team that makes a difference to our members and our community every day!

Covid-19 Vaccination Policy

To ensure a healthy and safe work environment, if you are selected for this position, your job offer with Healthcare in Action will be contingent upon being fully vaccinated and providing proof of your COVID-19 vaccine within 3 days after your start date. Generally, you are considered fully vaccinated 14 days after receiving the last dose, as recommended by the manufacturer, of a vaccine that has been authorized by the FDA for use in the United States, including vaccinations that have been approved pursuant to an Emergency Use Authorization. If fully vaccinated outside of the United States, the vaccination must be listed for emergency use by the World Health Organization (WHO). If you cannot receive the vaccine because of a disability/medical reason or sincerely held religious belief, you may request an accommodation to this requirement by contacting the Healthcare in Action leadership team. Learn more about the COVID-19 vaccination here - https://www.cdc.gov/coronavirus/2019-ncov/vaccines/index.html

At Healthcare in Action, we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.

Healthcare in Action is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employee will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required.