Category:

Patient Access

Department:

Patient Access

Status:

Full Time

Schedule:

Monday - Friday 8a - 5p

Description:

Cuero Regional Hospital is searching for a FT Financial Counselor/Authorization Specialist in our Patient Access Department.

Job Description:

• The Patient Access Financial Counselor/Authorization Specialist (PAFC) is responsible for reviewing the financial status of patients of the hospital.
• They assist patients with arranging a method of payment for services rendered including income eligibility for programs such as indigent, charity or Medicaid.
• They act as self pay collector for hospital, sending statements, appropriate messages and letters to improve collections.
• They send accounts to collections agency according to set policy.
• They act as outpatient collector for imaging, ambulatory care and day surgery procedures.
• They assist with insurance verification/authorizations and perform Patient Access Referrals and Authorizations Specialist duties in her absence.
• The important role of PAFC directly impacts the revenue cycle by accurately processing data relating to patient financials & insurance and demographic information on patients, while following unit specific policies.
• They must maintain current knowledge of payer insurance requirements.
• The PAFC may initiate the process and assess surgical and diagnostic patient information to be systematically available hospital wide.
• The PAFC meets established quality and productivity standards and interacts professionally with MD's, MD office staff, employees, outside vendors, patients, and patient representatives.

Qualifications:

• High school diploma or GED.
• 1 year hospital/healthcare collection experience
• 5 years hospital/healthcare collection experience preferred
• Customer relation skills.
• Medical terminology.
• Good telephone etiquette.
• Must be able to multi-task.

Closing:

Open until filled