Field Technician/ Technical support/ Desktop support Job at Apidel Technologies LLC
Job Title
Field Engineer 4
Location Mechanicsville, VA
Duration 2+ Months (Highly possibilities extension)
· As a Field Engineer 4, you will work in a highly directed environment.
· Your assignments will include repair activities such as replaceable unit swapping, image loading, and unit testing using a detailed script.
· You will also perform other non-troubleshooting duties.
· Direction will be provided by script, help desk or service desk in a Next Business Day (NBD) and/or Same Business Day (SBD) service delivery environment.
Responsibilities:
- PLS Support for calls such as Dell Client Transformation Services calls, installing and servicing PCs, and PC peripherals and/or electronic equipment
- Takes service calls and performs incident specific activities as directed by Help Desk, Service Desk or script
May perform routine installs, moves, adds and changes as part of a directed team, including:
- Complex desktop and laptop break fix work
- Whole unit replacement
- Simple desktop printer fixes
- Load software with a script
Job Types: Full-time, Contract
Pay: $15.00 - $21.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Tampa, FL 33634: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Are you comfortable to field visit and Perform routine installs with Complex desktop and laptop break fix work, Whole unit replacement, Simple desktop printer fixes, Load software with a script?
Experience:
- Software troubleshooting: 1 year (Required)
- windows: 1 year (Required)
- Desktop support: 1 year (Required)
Work Location: One location
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