Job description – Field Support Specialist

About Vision To Learn

Join Vision To Learn (VTL) and make a direct impact in your community by helping provide
vision services to school-aged children in underserved communities who would otherwise go
without access to care.

VTL is the largest school-based vision care nonprofit in the country. VTL exists to address one
basic premise – if you can’t see, you can’t learn. VTL provides free eye exams and free glasses
to students in underserved communities to help them succeed in school and in life. Founded in
Los Angeles in 2012, VTL has since expanded to schools across the country. Vision care is
critical as 80% of all learning during a child’s first 12 years is visual, we work to solve the
problem of lack of access by partnering with school districts to provide eye exams and glasses
at no charge to families. We have provided over 2 million vision screenings, 450,000 eye exams
and 365,000 pairs of new prescription glasses in the last decade.

In exciting news, VTL has been selected by two-time Pulitzer Prize winning New York Times
columnist Nicholas Kristof as a recipient of the 2022 Holiday Impact Prize recognizing non-
profits helping children in need through outstanding, heroic work that changes communities for
the better. https://kristofimpact.org http://tiny.cc/VTLKristof

The work done by VTL has also been featured in The Washington Post, ESPN, PBS News Hour,
countless local television pieces and newspaper articles. VTL was commended by the US
Senate in a bi-partisan resolution signed by 43 Senators. In terms of evidence-based service,
glasses provided by VTL have been found to have a high impact on the academic success of
students by researchers at UCLA Mattel Children’s Hospital and Johns Hopkins University.

Who We Are

Since inception in 2018, VTL’s growing team in North Carolina has provided over 18,000 eye
exams and 16,000 pairs of glasses to students in underserved communities in Charlotte-
Mecklenburg via two pediatric mobile eye clinics. We are a group of friendly, high energy,
knowledgeable, and detail-oriented professionals committed to VTL’s mission. We approach
our work with empathy and an eagerness to help the communities we serve.

Position Summary

The Field Support Specialist will work with and provide support to a small team responsible for
daily operations, logistics, doctor and field support. This professional will ensure that all
schools in the region meet their scheduling deadlines, and that accurate student and clinical
data are maintained.

Specific Responsibilities

• Handles routine phone calls, email inquiries, and other clerical functions as needed.
• Inputs, maintains, and processes all screening and consent data.
• Provides support to program staff (field and operations) as needed.
• Provides on-site field support, as needed.
• Conducts mass pediatric vision screenings at school and community sites.
• Confirms and enters patient profiles by reviewing, proving updates, removing duplicates

Who You Are

• Accurate, organized, and detail oriented
• Self-motivated with the ability to work independently and effectively with team

Qualifications

• Some college, recent college graduate or nonprofit experience, preferred.
• Optical experience is a plus.
• Experience with Microsoft Office: Excel, Outlook, SharePoint and Word required.
• Digital filing skills
• Excellent communication, written, and follow-up skills
• Experience with collecting and analyzing data and providing recommendations.

Normal work hours are Monday through Friday with occasional nights and weekends. Work
schedule flexibility is required. This is a hybrid position, falling between remote and field work.

Successful candidates will have a proven track record for success, with positive,
proactive attitudes who are dedicated to our mission. Vision To Learn is a rapidly
growing organization and team players are critical to our collective success. For more
information, please visit www.visiontolearn.org. Qualified applicants should email
resume and cover letter to careers@visiontolearn.org

VTL is committed to a diverse staff and to a culture that holds equity as a value and a priority.
VTL welcomes applicants who bring a variety of perspectives, experiences, and competencies.
People of color, women, people with disabilities, and LGBTQIA+ persons are strongly
encouraged to apply. VTL is an equal opportunity employer and does not discriminate based on
race, creed, color, religion, ethnicity, national origin, party or political affiliation, sex, sexual
orientation or gender identity, age, disability, veteran status, marital status, or any illegal or
prohibited factor.

As a direct healthcare provider and to protect the health and well-being of our employees, VTL
has implemented best practices for ensuring a clean and safe work environment. Employees
will be asked to provide proof of COVID-19 vaccination and pass a Department of Justice
background check/fingerprinting (LiveScan), child abuse history clearance, TB, and drug test.

$20-$22/HR

Full Time

Covid-19 vaccine required

Benefits: Health Insurance

Vision Insurance

Flexible Spending Account

401(K)

Dental Insurance

PTO

Employee Assistance Program