Field Service TechnicianWhat is your goal? Many of our new technicians are looking for an opportunity to develop their skills and pursue a career with our nationwide service organization. Our technicians come from all kinds of backgrounds and experience levels. If you are new to the role, our training program will give you all the skills needed to become proficient in servicing our ATM, Point of Sale (POS), and other products. What is the Role? Our entry-level Field Service Technicians respond to basic customer requests for equipment issues.
Candidates will be a part of a team and a territory where customer requests will be assigned throughout the day. Using provided tools and repair kits, you will travel to customer sites to resolve the issue. Our entry-level technicians respond to 5-8 calls per day across their territory. Climb the Ladder at Diebold Nixdorf (DN): Are you ready to see how far you can go? There are opportunities to grow and succeed at DN, and we are proud when our people achieve more. It shows the fact that so many of our Field Operations supervisors, managers, and directors started as Field Techs themselves.
They know exactly what it takes to thrive and how to best support their team, whether that means onsite backup or being available to talk through issues.
Join our apprenticeship program for support in moving up with training and experience. Build a strong foundation for a career that progresses as you do. The benefits are clear:
Once you complete the 90-day apprenticeship program and are hired as a DN employee, you will be provided with a company car, uniform clothing, industry-leading retirement savings and 401(k) plans, comprehensive healthcare insurance options, dental and vision plans, flexible spending, family leave and paid training and time off? we offer tuition reimbursement, employee discounts, and a selection of other programs to support team members and their families.
Qualification
Proposed work days and times: Training 1st 2-4 weeks 9am-6pm, Working Schedule M,Tu,F,S,S 2:30PM-11:00PM ***Subject to change High school graduate ? with some variation of possible rotation, weekends, nights, OT. Approx. 200 travel range. Mesa, AZ 85206To be successful in this team you will:Have technical interest and aptitude. Strong customer focus. Ability to manage multiple priorities. And be a self-starter.Requirements:High school Diploma (or equivalent)Have a valid driver's license and driving record that satisfies DN?s fleet requirementsSuccessfully complete background check (drug screening, no felony)Drive your personal vehicle for the first 90 days to job sites (mileage will be reimbursedPhysical & Technical Requirements: This is a physical job, so you must have the ability to do the following:? A valid driver?s license with satisfactory driving record within company-required standards.? Ability to successfully pass background and drug testing? Ability to lift 50 pounds and work in close quarters within and around the equipment.? Familiarity with computers and a variety of consumer communications devices, such as smart phones.? Travel to/from assigned territories and company facilities, including during inclement weather is essential.? Service experience or electro mechanical experience is a plus? You will be driving your personal vehicle the first 90 day of the apprentice program to multiple job sites.In the Field: Every day brings something different, Field Techs should be comfortable in different settings, for example:? Inside banks and retail establishments? Outside in all weather conditions, possibly for extended periods of time.? Consistent and punctual attendance. The ability to work overtime, weekends, second shifts or participate in an on-callrotation when scheduled? You must be able to work with little supervision and have the ability to apply common sense, experience, and the theorytowards solving and decision making.Who you are matters here ? we?re committed to growing a workforce that reflects our communities and providing equal opportunities for employment and advancement.
Note: in addition to being hired full time they will receive a company car (to use for business and personal – along with a vehicle expense account), be eligible for rate increases, promotions, premium healthcare plan, 401K, and many other Diebold company perks.
Job Type: Contract
Salary: $18.00 - $19.00 per hour
Schedule:
- 8 hour shift
Experience:
- Mechanical knowledge: 1 year (Preferred)
License/Certification:
- Driver's License (Preferred)
Work Location: On the road
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