Build Your Career with a Growing Global Industry Leader

Enjoy Excellent Training, a Great Culture, Competitive Pay and Benefits, Including a Company Vehicle

If you combine strong technical aptitude and experience installing and repairing equipment, with customer service savvy and the ability to travel 80-90%, including extensive overnights, the position of Field Service Technician offers you several compelling opportunities. You will:

• Play an important, customer-facing role as you travel to optometrist offices to install, maintain and repair lens finishing equipment and train customers in its use.
• Take advantage of strong training. You'll be able to use your current skills and knowledge, and we'll set you up for success by providing training on our equipment and processes.
• Join a collaborative, motivated team with an upbeat, mission-driven culture.
• Earn competitive pay and first-rate benefits, including the use of a company vehicle.
• Become part of an organization driven by a threefold mission: Improving lives by improving sight, innovating for better vision, and reaching the 2.7 billion underserved.

The Requirements

To meet the basic qualification for this role, you will have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship. In addition, to be a good fit for the Field Service Technician opportunity, you will have:

• An associate degree in Electronics or a similar field is preferred, or the equivalent experience
• Technical experience installing and/or repairing equipment / machinery. Experience with optical, medical, and/or lab equipment is an advantage
• Solid computer skills including experience with Windows, Microsoft Office Suite, and basic networking, TCP/IP protocols required
• Strong interpersonal and customer service skills; ability to train others on equipment use

You will travel 80-90%, locally and across a multi-state territory. Typically, you'll drive to sites within a half day's distance and fly to more distant locations. Most overnight stays are during the week, meaning you'll be home on the weekends. Training will last six weeks and take place in Dallas or Chicago.

Your Role

Reporting to the Technical Support Supervisor, as Field Service Technician, you will be responsible for traveling to assigned customer sites in order to install, train, repair and maintain lens finishing systems/equipment. This is a physical role. The equipment will be delivered to the site prior to your arrival and you’ll be responsible for unpacking, installing and training its operation.

You will support the equipment of Essilor Instruments, a leader in the development of modern solutions and technologies for eye care professionals throughout the world. Essilor Instruments is part of the Stereo Optical group, a division of Essilor of America, Inc.Essilor of America is the leading manufacturer of eyeglass lenses in the United States, employs more than 7,000 people, and operates the largest and most comprehensive optical laboratory network in the U.S.

EOE/AA/M/F/Vets/Disabled

Job Type: Full-time

Pay: $24.35 - $27.06 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: One location

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