Humana’s Primary Care Organization is one of the largest and fastest growing value-based and senior-focused primary care providers in the country, operating over 200 centers across eight states under two brands: CenterWell & Conviva. Operating as a payer-agnostic, wholly owned subsidiary of Humana, our centers put the unique needs of seniors at the center of everything we do. Our clinics offer a team-based care model, where our physicians lead a multi-disciplinary care team supporting patient’s physical, emotional, and social wellness.

The Field Sales Professional is part of our growth team, committed to introducing community partners and seniors themselves to the value our primary care centers offer with the objective of procuring new patients. This role will require driving in and around the Dallas/Ft. Worth area.

Responsibilities

The Field Sales Professional will generate new patient enrollments through engagement with community partners, health plan brokers and individual seniors. As a member of the Field Sales team you will interact with prospective patients by leveraging strong, lasting relationships with community partners, hosting community events that introduce our brand and special model of care, and supporting health and well-being activities in our primary care centers and virtually.

The Field Sales Professional’s responsibilities include:

• Planning and managing events throughout the community daily, either independently or with health plan brokers, to introduce our brand and tell “our story”.
• Signing seniors up for appointments with physicians or capturing information from visitors to these events to create a base of prospective patients. Following up with these leads to cultivate and ultimately close them.
• Building strong lasting relationships with community partners to support relationships with community organizations that serve seniors, including faith-based organizations, community centers, and senior housing facilities.
• Hosting health and well-being and social events inside the activities room at one or more primary care centers often in collaboration with a care team member; leveraging grassroots marketing such as “bring a friend” to generate prospective patient leads.
• Leading tours of the primary care centers for prospective patients as needed.
• Documenting all interactions with prospects in the Salesforce tool.
• Collaborating with marketing to ensure events and activities are documented appropriately for promotional use across media and direct marketing channels.
• Occasional evening and weekend work may be required as business needs dictate

Required Qualifications

• Managed Health Care experience focusing on our Medicare population
• 3+ years’ experience in a sales role, with a proven track record of meeting or exceeding sales targets
• Demonstrated understanding of and ability to sell in a dynamic and changing healthcare environment
• Experience utilizing a CRM (e.g. Salesforce) to track and manage leads and outcomes
• Ability to communicate in a clear, impactful and effective manner
• Ability to operate effectively in team-based environment
• This role is part of Humana's Driver safety program and therefore requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100,000/300,000/100,000 limits

Preferred Qualifications

• Bilingual English/Spanish

Additional Information

Schedule: Monday - Friday 8:00 AM to 5:00 PM (Occasional evening and weekend work may be required as business needs dictate)

Alert:

CenterWell, a subsidiary of Humana, values personal identity protection. Please be aware that applicants being considered for an interview will be asked to provide a social security number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions to add the information into the application at Humana’s secure website.

Interview Format: MODERN HIRE

As part of our hiring process, we will be using an exciting interviewing technology provided by Modern Hire, a third-party vendor. This technology provides our team of recruiters and hiring managers an enhanced method for decision-making.

If you are selected to move forward from your application prescreen, you will receive correspondence inviting you to participate in a pre-recorded Voice Interview and/or an SMS Text Messaging interview. If participating in a pre-recorded interview, you will respond to a set of interview questions via your phone. You should anticipate this interview to take approximately 10-15 minutes.

If participating in a SMS Text interview, you will be asked a series of questions to which you will be using your cell phone or computer to answer the questions provided. Expect this type of interview to last anywhere from 5-10 minutes. Your recorded interview(s) via text and/or pre-recorded voice will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.

Vaccine Policy

Associates are required to be fully COVID vaccinated, including booster, or undergo weekly COVID testing and wear a face covering while at work. The weekly testing will need to be done through an approved Humana vendor, and unvaccinated associates should follow all social distancing and masking protocols if they are required to come into a Humana facility or work outside of their home.

If progressed to offer, candidates will be required to:

• Provide proof of full vaccination, including booster OR
• Provide proof of applicable exemption including any required supporting documentation

Medical, religious, and state exemptions will be available.

#LI-BL1

Scheduled Weekly Hours

40