Field Manager Job at Flagger Force Traffic Control Services
Flagger Force, the industry leader in traffic control, is currently hiring a Field Manager for our Wilmington, DE territory.
The Field Manager is primarily responsible for overseeing the field operational performance within a given territory. This responsibility includes monitoring, managing, and improving the performance of direct reports, field staff as well as ensuring an exceptional client and public experience, while acting in accordance with company values, vision, and mission.
Primary Responsibilities:
- Responsible for the oversight of field operations in assigned market
- Spend a minimum of 75% of time in the field, with a focus on building client and employee relationships
- Average 20 site observations per week
- Communicate potential business opportunities to Business Development team
- Responsible for follow up and resolution of client concerns
- Manage direct reports in growth and development including but not limited to the following: 1v1's
annual reviewscorrective action proceduresweekly staff meetings
- Review daily team reporting and analyze field performance trends for continuous improvement
- Oversee driver coaching system and process
- Ensure disciplinary and corrective actions are carried out in a timely and supportive manner
- Facilitate new hire onboarding process through focused on the job training which emphasizes development of supervisory skills and proficiency in necessary office functions
- Work with Territory Manager to develop professional development plans for direct reports
- Review and respond to feedback from direct reports regarding field employee performance
- Assist Safety Department with information gathering for incidents
- Ensure direct reports and field personnel comply with all Flagger Force policies and procedures and local, state, and federal laws
What We Offer:
- Medical, vision, and dental insurance
- 401k w/company match
- Generous paid time off
- Paid holidays
- Health savings account
- Company paid benefits (long term disability and basic life/AD&D)
- Employee assistance program
- Tuition and education assistance
- Employee appreciation events
- Giving back to the communities we serve through paid volunteer time off
- Professional development opportunities
Requirements:
- Valid Driver's License
- A Bachelor’s degree in Business or other related field preferred, equivalent experience considered
- Highschool Diploma or equivalency required
- Ability and desire to drive sales within territory
- Previous construction, safety or quality background preferred
- Exceptional verbal, written, analytical, reasoning, and problem-solving skills
- Excellent leadership, interpersonal, teambuilding and conflict resolution skills
- Highly skilled communicator and collaborator
- Exceptional time management skills with the ability to delegate effectively
- Strong working knowledge of Excel and Microsoft Office software systems
Flagger Force is an industry leader in traffic control. Utilizing robust technology resources and expertise, we support the nation’s infrastructure, utilities, and other service industries throughout the eastern United States.
Flagger Force provides a supportive work environment centered on the values, vision, and mission of our organization. The leadership team believes that the most important asset we have as an organization is our employees.
Flagger Force is an Equal Opportunity Employer.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Charlotte, NC: Reliably commute or planning to relocate before starting work (Required)
License/Certification:
- Driver's License (Required)
Work Location: One location
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