Wondering what’s within Beckman Coulter Diagnostics? Take a closer look.

At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you’ll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.

Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges.

The Field Service Coordinator for Beckman Coulter Diagnostics is responsible for support of the Service Organization and Beckman Coulter Customers.

This position is part of the Service Organization located in Indianapolis, Indiana and will be an on-site role. At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time.

You will be a part of the Service Organization and report to the Field Service Supervisor responsible ensuring that critical equipment in hospitals, doctor's offices, reference laboratories, and research institutes across the country are serviced and maintained in an efficient manner. If you thrive in a fast-paced role and want to work to build a world-class organization—read on.

In this role, you will have the opportunity to:

• Order parts and expediting orders required for the field service engineers and applications specialists.
• Use Service Max / Oracle to retrieve customer and other installed base information, inventory availability, part order status, all work order updates, and to make changes as required. Sense of urgency.
• Collaborate with the field service teams to drive revenue growth by verifying and collecting purchase orders as well as identifying revenue generating opportunities.
• Assist with the closure of service jobs as needed to invoice customers timely
• Dispatch of engineers for repair of equipment

The essential requirements of the job include:

• High School Degree or equivalent
• 2+ years of related experience
• Knowledge of standard Computer Administrative Tools (Windows, MS Office).

It would be a plus if you also possess previous experience in:

• Customer service or a coordination/dispatching environment.
• Knowledge of Oracle/Service Max or similar SMS is desired

When you join us, you’ll also be joining Danaher’s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization.