Preferred Location: Surrounding Montgomery, AL area

Field Claims Investigator

This is not a full-time position. It is a contract position that pays $20 per hour for each investigation. Perfect for someone who wants to make supplemental income.

Why Work Here?

“Flexible Schedule, Remote Work”

Utility and Telecom Damage Investigator: 90% working from home. 10% working in the field.

Hours are flexible.

For our field investigators, each day and every investigation is different. We need inquisitive, self-driven individuals that are comfortable rolling up their sleeves and working in a constantly changing, dynamic environment. Some of the responsibilities, duties, and expectations that you should consider before applying:

Responsibilities and Duties

• Conduct on-site field investigations of underground, aerial, and outside plant damages for the telecommunications and utility industries
• Write detailed but concise investigation reports using diverse sources of information, types of evidence, and witness statements.
• Apply training to develop and maintain a solid comprehensive of local and state statutes, laws, and regulations for underground and aerial cables and utility service lines
• Prepared and willing to respond to damage calls within a timely manner
• Complete damage investigations within 10 days and then work with and support our claims managers to complete the investigation and begin the recovery process
• Accurately record time, mileage, and other associated, specific items

Required Skills and Capabilities

• Interpersonal skills to gather information and conduct field interviews with involved parties including contractors and technicians, witnesses, law enforcement, and possible damagers
• Smartphone to gather photos, videos, and other information while conducting investigations
• Computer, with internet access, to upload and download reports, research cases, and interact with our claims tracking system and other databases and portals
• Exceptional attention to detail and strong, demonstrated written and verbal communication skills
• Proven ability to operate independently and prioritize while adhering to timelines
• Strong, objective analytical skills
• Valid driver’s license, current insurance, and reliable vehicle with the ability to respond to damages at any time

Preferred Qualifications and Skills

• Current or previous telecommunication or utility experience
• Knowledge of underground utility locating procedures and systems
• Investigation, inspection, or claims/field adjusting
• Criminal justice, legal, or military training or work experience
• Engineering, infrastructure construction, or maintenance background

Benefits

This is a 1099, contract position. There are no benefits offered with this position. Competitive pay, expense, and partial mileage reimbursement.

About Phoenix Loss Control:

Phoenix Loss Control (“PLC”) is an outsourced services provider to the cable, telecom, and utilities sectors. PLC’s core service is outside plant damage investigation, recovery, and prevention. We help our clients recover the costs of third-party damages to their infrastructure.

Company website: https://phoenixlc.com/career/

Job Type: Contract

Pay: $20.00 per hour

Benefits:

• Flexible schedule

Experience:

• Military: 1 year (Preferred)
• Surveillance: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: On the road

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