As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women’s Hospital and Massachusetts General Hospital, Partners HealthCare supports a complete continuum of care including community and specialty hospitals, a managed care organization, a physician network, community health centers, home care and other health-related entities. Several of our hospitals are teaching affiliates of Harvard Medical School, and our system is a national leader in biomedical research.

We’re focused on a people-first culture for our system’s patients and our professional family. That’s why we provide our employees with more ways to achieve their potential. Mass General Brigham is committed to aligning our employees’ personal aspirations with projects that match their capabilities and creating a culture that empowers our managers to become trusted mentors. We support each member of our team to own their personal development—and we recognize success at every step.

Our employees use the Mass Brigham General values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration.

About the Position

Reporting to the Senior Vice President of HR Operations and Service Delivery, the Executive Director of HR Technology is responsible for overseeing enterprise-wide HR Technology strategy and operations for Mass General Brigham. The incumbent will be responsible for developing and delivering on a strategic HR systems roadmap, managing vendor relationships and implementing, enhancing, and maintaining a full suite of HR systems and integrations across Mass General Brigham for all employee life cycle activities.

Primary Responsibilities

• Develop a comprehensive HR Technology strategy for the Enterprise; oversee the implementation of an HR Technology roadmap, including prioritization of key systems to support business and organization goals.
• Set up HR Technology governance programs, including intake and prioritization through delivery, to ensure on-scope, on-time delivery of technical solutions.
• Maintain a point of view on Digital HR technology trends and advise HR Leadership on innovative solutions in both core and emerging technologies to bring the full suite of Digital HR Technology capabilities to our HR function and business.
• Translate project proposals into business use-cases that clearly outline staffing needs, project costs, timelines and business benefits.
• Provide oversight to project efforts, including integrations of HR technology third party vendor applications, through evaluation, design, configuration, implementation and testing phases to ensure successful completion of projects.
• Own and manage all vendor relationships and partnerships, including negotiations, to deliver on roadmaps, strategies and service commitments.
• Manage annual budgeting and quarterly forecasting through portfolio prioritization, sourcing planning, financial planning, technical strategies, and roadmap development
• Ensure overall risk and security compliance are appropriate with back-up and recovery and business continuity and disaster recovery.
• Provide leadership, mentorship, and coaching to a team of 30+ employees to ensure that normal operations are running smoothly while fostering an environment of problem-solving and improved Digital practices, that attracts and retains talent.
• Develop and maintain strong working relationships and partner collaboratively with team, key partners and stakeholders.

Primary HR Technology portfolio includes: PeopleSoft, ServiceNow, Taleo, HealthStream, and Blue Prism. Will be moving to Workday in 2024. Other key systems: Kronos, HireRight, Skill Survey and OnBase.