WANTED:

Virtual Inc. is looking for an Events Manager within our Global Conferences & Events team! The Events Manager is responsible for managing events across Virtual's client base. This position oversees the Events interns and helps triage work flow issues; works closely with the Event Coordinator, Event Specialist and Senior Director, Client Experience & Events as well as other staff to ensure the successful implementation of Virtual's client event services.

This position requires working out of our Wakefield, MA office with telework flexibility.

We're committed to DRIVING CLIENT SUCCESS and EXCELLENCE EVERYWHERE to enable our clients to make their mark on the world. Here's how you will help us do that:

• Own and drive the success of client events in accordance with client strategic plans;
• Liaise directly with client executive director, committee chair(s), and board members;
• Skilled project manager with strong influencing skills and ability to lead a project team;
• Oversee and/or plan and manage logistics of domestic and international meetings, conferences and events, trade shows and training courses, including venue selection, food and beverage planning, A/V arrangements, etc.;
• Develop and manage client event budgets in concert with the Virtual Finance team, and provide expert guidance in maximizing resources;
• Ability to negotiate venue and hotel contracts and work with and manage outside vendors (General Service Contractors, DMC, photographers, AV directors, etc.).
• Oversee the teamwork with vendors to plan catering, audio/visual, promotional items, entertainment, photography, travel, hotel accommodations, etc. to ensure high quality events that remain within budget;
• Manage meetings in collaboration with program and organizing committees to plan scope and format of events, to establish and monitor budgets, or to review administrative procedures and event progress;
• Oversee sponsorship and booth sales for events and ensure all deliverables and revenue goals are being achieved.
• Collaborate with Virtual Marketing and Communications team, oversee development and implementation of communication initiatives;
• Facilitate client conference calls/face-to-face meetings; draft meeting minutes; document action items and follow up on action items;
• Continually seek opportunities to increase customer satisfaction and deepen client relationships;
• Extensive travel to manage the onsite event and member experience - including international travel (Far East; Latin America; Europe) as needed;
• Assume leadership role in preparation and management of event budgets for clients.

We all have a hand in creating a COMPANY WE LOVE by LEADING THROUGH OUR VALUES and fostering a culture that empowers and rewards its employees. You will:

• Represent Virtual's core values of innovation, inclusion, service excellence, empowerment, respect, teamwork, generosity, fun and trust.
• Exemplify our servant leadership philosophy every day by building trust, serving first, and acting as one team.
• Actively participate in company-sponsored committees, events and initiatives geared toward engagement, development, and fun!
• Inspire and equip those you serve.
  

As our next Events Manager, you will bring:

• 4-10 years of experience leading both domestic and international events;
• 3-5 years management experience; demonstrated leadership capability through Project Leadership and/or direct management of a team;
• CMP preferred;
• Must be a skilled project manager; able to manage multiple projects at once (as many as five events);
• Bachelor's degree in Events, Hospitality, or related field;
• Working knowledge of latest technology designed for events;
• Proven ability to create and manage budgets;
• Experience managing complex AV and technology contracts;
• Ability to manage staff hours to client budgets to ensure profitability targets are met;
• High level of creativity and "rolled up sleeves" working style;
• Excellent customer-service and interpersonal skills;
• Strong writing and editing skills;
• Flexibility to work independently and as a team player;
• Proficiency with Word, Excel, PowerPoint and knowledgeable about Adobe;
• Must be willing and able to travel domestically and international as needed up to 40%; some travel may be "back to back" during busy season (spring/ fall months)
• Experience working with multiple cultures across all time zones a plus.

About Virtual Inc:

Headquartered in Wakefield, MA with offices in Nashville, TN, Reston, VA, and Ottawa, ON, Virtual also brings together a remote workforce from all over North America. Founded in 1999, Virtual's innovative and inclusive culture is the driving force behind our success and continued growth.

Our Virtual Team is made up of passionate professionals who understand the needs of associations, standards organizations, consortia, startup advocacy groups, and professional societies. The expertise within the Virtual team enables our clients to achieve their goals and make a mark on the world. Virtual's global clients include organizations led by Google, Facebook, Microsoft and more. We also service organizations that are tackling some of the biggest challenges in the world today, from eating disorders, to space travel to noise pollution.

Virtual, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.