About City of Hope

City of Hope is an independent biomedical research and treatment organization for cancer, diabetes and other life-threatening diseases.

Founded in 1913, City of Hope is a leader in bone marrow transplantation and immunotherapy such as CAR T cell therapy. City of Hope’s translational research and personalized treatment protocols advance care throughout the world. Human synthetic insulin, monoclonal antibodies and numerous breakthrough cancer drugs are based on technology developed at the institution. AccessHope™, a subsidiary launched in 2019 serves employers and their health care partners by providing access to City of Hope’s specialized cancer expertise.

A National Cancer Institute-designated comprehensive cancer center and a founding member of the National Comprehensive Cancer Network, City of Hope is ranked among the nation’s “Best Hospitals” in cancer by U.S. News & World Report and received Magnet Recognition from the American Nurses Credentialing Center. Its main campus is located near Los Angeles, with additional locations throughout Southern California and in Arizona.

City of Hope’s commitment to Diversity, Equity and Inclusion

We believe diversity, equity and inclusion is key in serving our mission to provide compassionate patient care, drive innovative discovery, and advance vital education focused on eliminating cancer and diabetes in all of our communities. Our commitment to Diversity, Equity and Inclusion ensures we bring the full range of skills, perspectives, cultural backgrounds and experiences to our work - and that our teams align with the people we serve in order to build trust and understanding. We are dedicated to fostering a community that embraces diversity - in ideas, backgrounds and perspectives; this is reflected in our work and represented in our people.

Position Summary

In collaboration with the Director of Events, The Manager of Events is responsible for driving strategy and leading the execution team for a defined set of City of Hope audience facing events, targeting the City of Hope donors, prospects and philanthropy industries and delivered as physical, virtual or hybrid experiences. The Manager will advise and strategize in developing external event strategies, which drives a communication continuum of connected experiences that meet business goals on an enterprise level. This person will identify, strategize and shape the future of live and hybrid experiences to meet the new digital landscape for the institution. The Manager will be versed in virtual and multi-media platforms, creative experiential concepts and technical event production. These events take place on the Duarte Campus, the OC Campus, nationally across geographical regions and across the City of Hope network. The manager works directly with philanthropy, multiple key stakeholders, supporters and leadership to define and execute the overall interactive audience experience. This role will also work closely with Marketing and Communications, external vendors, multi-media teams, Visitor Services, the Speaker Bureau Program, faculty, executives, board members, donors, other institutions to ensure each event raises City of Hope’s brand, messaging, and program content to ensure audience engagement.

Key Responsibilities include:

• Lead, design and drive enterprise-wide and philanthropy event strategy targeting all City of Hope audiences including leadership, donors, supporters, government officials, and others. Identify and facilitate discussion and decisions about issues affecting events and ensures City of Hope’s priorities are reflected in the planning to ensure one overall experience.
• Lead, design, drive, and execute events including the design and production of each activity meeting the objectives of the audience in a virtual, live or hybrid mode.
• Lead discussions and decision-making about strategies, opportunities, potential conflicts and other issues related to the audience experience at events.
• Strategic counsel in the development of briefings, talking points, ensuring leadership and all event participants are appropriately briefed with the information and guidance needed to engage stakeholders to achieve the desired outcome.
• Design and develop, in partnership with our colleagues, the event messaging platforms that includes tenets of strategic vision, core messages and a case for support that reflect “one City of Hope”.
• Define and align event goals with leadership objectives and ensure they are achieved.
• Lead and direct the execution of high quality institutional events that advance City of Hope’s strategic priorities. Provide platform for audience engagement resulting in internal and external support from various guests including industries, donors, supporters, VIP guests and others.
• Engage and lead event steering committees comprised of Marketing & Communications, Creative Solutions, Philanthropy and philanthropic donors, Speakers Bureau, multi-media teams, Visitor Services and outside vendors.
• Engage and lead leadership teams and key partners across the enterprise in the planning, directing and executing of events that are aligned with City of Hope, the Philanthropic community and other stakeholders.
• Manage cross-functional vendor teams of technical production, interactive design and virtual platform development.
• Ensure all virtual or hybrid events are high quality broadcast style productions.
• Serve as a resource and sounding board for junior and senior colleagues seeking to integrate event technology and/or virtual platforms into their events.
• Maintains professional growth and development and keeps abreast of latest trends in area of expertise.
• Personally models the highest standards of collaboration.

Follows established City of Hope and department policies, procedures, objectives, performance improvement, attendance, safety, environmental, and infection control guidelines, including adherence to the workplace Code of Conduct and Compliance Plan. Practices a high level of integrity and honesty in maintaining confidentiality.

Performs other related duties as assigned or requested.

Basic education, experience and skills required for consideration:

• Bachelor’s Degree.
• 7-15 years in event planning and management.

Preferred education experience and skills:

• Event, Meeting and Hospitality, Protocol, diplomacy and Etiquette, Stakeholder and Audience Engagement, Speakers Bureau, Live and Virtual Events production and marketing

Additional Information:

• The estimated pay scale represents the typical [salary/hourly] range City of Hope reasonably expects to pay for this position, with offers determined based on several factors which may include, but not be limited to, the candidate’s experience, expertise, skills, education, job scope, training, internal equity, geography/market, etc. This pay scale is subject to change from time to time.
• As a condition of employment, City of Hope requires staff to comply with all state and federal vaccination mandates.

City of Hope is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.