(Candidates who are selected and will work outside of the state of Oregon will be hired through an employer of record)

Location Site: Salem Hospital Main Campus

Department: SH IS Amb & Community Connect

Position Type: Full Time

Start Time: 8:00

Pioneering healthcare since 1896, Salem Health is a top workplace offering market-leading pay where you can make a difference in the lives of those in the community where you live. Through incorporation of Lean driven principles, staff are able effect change in the organization to solve problems, and drive continuous improvement.

As an employer of choice, we are devoted to assuring that we provide a safe, healthy, and patient-centric workplace, while keeping staff wellbeing and satisfaction top of mind.

Your Role With Us:

Here at Salem Health we are looking for an Epic Analyst who specializes in MyChart, Care Everywhere, and EpicCare Link. This individual will help support the overall EMR structure that allows clinicians to effectively do their job from a technological aspect. Epic Analysts here at Salem Health provide pivotal application development and support on crucial modules and data systems within a clinical setting.

Core Functions:

• Plans, analyzes, designs, implements, tests, debugs and maintains Epic MyChart, Care Everywhere, and EpicCare Link software applications.
  
• Provides guidance and support to end-users to enhance the use of the Epic System.
  
• Performs analysis and troubleshooting to resolve complex incidents not resolved by the user or Tier I support.
  
• Provides input into developing standards and requirements for new products/services and assists in assuring that new purchases fall within this structure.
  
• Responsible for maintaining the integrity of multiple systems, solves complex problems, and works independently; receives minimal guidance.
  
• Works with internal and external stakeholders for analysis and design of quality clinical build while considering vendor best practice recommendations, strategic organizational alignment, value to the customer, return on investment, maintenance considerations, and alternate solutions.
  
• Follows internal build standards, build documentation, and build change processes to assure consistency with build requirements and system stability.
  
• Ability to be on call 1 week per month.

Total Rewards Offerings:

Salem Health's comprehensive benefits package prioritizes your mental and physical health, financial stability, family obligations and professional growth.

• Relocation assistance available for qualified candidates
• Full comprehensive medical, dental, and vision plans
• Basic and voluntary life insurance
• Short and long-term disability
• Live Well Wellness Program
• Employee Assistance Program (EAP)
• 401(K) retirement plan with employer contributions.
• Generous paid time off (PTO) accrual and holiday pay
• Onsite fitness center with 24/7 badge access
• Education assistance program
• Public service loan forgiveness (PSLF) eligible employer https://studentaid.gov/
• Food and drink discounts in the cafeteria.
• Impressive discounts offered by Nike, Adidas, Carhartt and others.

Background/Expertise:

• Bachelor’s degree in Instructional Design, Education, or Health care preferred OR eight years related work experience OR equivalent combination of education and experience where each year of education equates to two years of experience (four years of experience will be substituted for an associate's degree and eight years of experience will be substituted for a bachelor's degree).
• Minimum of two (2) years of Epic related experience required.
• MyChart and Care Everywhere certification required within six (6) months of date of hire, or moving into this position required.
• Kaizen basics course within first year of employment; base understanding of Lean preferred.
• EpicCare Ambulatory proficiency required within 6 months of hire.
• Additional Epic Certification in one or more of the following modules preferred : MyChart, Care Everywhere, EpicCare Link, Client Systems Administration, EpicCare Ambulatory, Healthy Planet, Security, Reporting Workbench, Radiant, Orders, or Clin Doc.
• Strong conceptual, analytical, and problem-solving skills; solid communication skills, both oral and written; ability to work in department and interdepartmentally to articulate ideas, negotiate resolution of issues, and achieve objectives.
• Strong organizational and time management skills; ability to adapt quickly to changing priorities; strong working knowledge of Microsoft Office and other productivity tools, and assigned applications and technologies; experience with IT Service Management tools preferred.

Salem Health Hospitals and Clinics is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, genetic information, or any other status or condition protected by law.

Salem Health Hospitals and Clinics is committed to providing access, equal opportunity and reasonable accommodation for applicants. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact my.recruiter@salemhealth.org