USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous paid time off policy, paid family leave benefit as well as paid holiday time .

General Description: Assist Account Managers in the service and retention of clients.

Responsibilities:

• Assist Account Managers with development of employee benefit summary drafts for clients. Includes annual renewal changes, enrollment procedures, miscellaneous benefit changes and/or clarifications.
• Fulfill request for supplies from clients and for preparation of open enrollment communications.
• Request census data from clients and gather general client information from identified carriers.
• Track receipt of ID cards, booklets, and contracts.
• Request contract changes and/or plan amendments as needed.
• Verify accuracy of client plan documents.
• Prepare the account managers for employee meetings.
• General administrative support for the team.
• Develop client/carrier contact sheets.
• Maintain accurate client and team information in agency management system.
• Maintain client documents in ImageRight and share drive.
• Ensure accurate and timely response to all outstanding issues.
• Respond to requests from all partners by stated timeframes.

Knowledge, Skills and Abilities

• Comfortable with internet-based programs and Microsoft Office products.
• Detail oriented and prioritizes accuracy.
• Ability to work in a team environment.
• Eager to learn new concepts and further professional development.
• Open to feedback and coaching.
• Establish effective working relationships with internal partners, clients and carriers.

Job Type: Full-time

Pay: $60,000.00 per year

Benefits:

• 401(k)
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• No nights

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Anchorage, AK: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Life & Health Insurance License (Preferred)

Work Location: In person

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