Documentation Workflow Specialist Job at Acclara Solutions
JOB SUMMARY
The Workflow Documentation Specialist partners with management to develop standardized, and updated processes. This role must understand the business needs of clients including defining and maintaining existing process documentation and identifying potential needs for system workflow changes. Additionally, this role will work closely with account management, and development teams ensuring that an ongoing dialogue on process best practices is effectively collected and presented. This position requires the ability to present recommended workflow and process within the organization to all levels of management and to client partners
REPSONSIBLITIES FOR WORKFLOW DOCUMENTATION SPECIALIST
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The Workflow Documentation Specialist partners with management to develop standardized, and updated processes. This role must understand the business needs of clients including defining and maintaining existing process documentation and identifying potential needs for system workflow changes. Additionally, this role will work closely with account management, and development teams ensuring that an ongoing dialogue on process best practices is effectively collected and presented. This position requires the ability to present recommended workflow and process within the organization to all levels of management and to client partners
REPSONSIBLITIES FOR WORKFLOW DOCUMENTATION SPECIALIST
- Develop and maintain an in-depth understanding of workflows
- Translates the functionality of system configuration and workflow validations into a variety of modalities and effective processes
- Update workflow procedures documentation as it relates to upgraded system.
- Prepare, review, revise, and maintain technical documents, including software and systems engineering, system operations, testing, and user documentation.
- Gather and analyze technical and product information from various sources to document new or changing product functionality.
- Write, format, edit, review, and proof procedural and technical information for technical and nontechnical users.
- Assist in planning, scheduling, and tracking documentation work to meet product release dates and client deliverables.
- Maintain a library of application documentation, cataloging it for internal use.
- Recommends workflow processes and procedures and creates workflow documents to support operational teams
- Works with people leaders to standardize workflows and establish / improve processes to drive efficiency and increase productivity
- Utilizes knowledge of billing best practices, including payor guidelines and/or coding compliance.
- Works with management to standardize workflows and establish / improve processes to promote efficiency and productivity
- This individual requires a wide degree of creativity, extensive experience in judgment, and the ability to work under pressure in a calm, professional manner
- Other duties as assigned
- Must have ability to work independently with minimal supervision.
- Must have ability to perform a variety of complex duties ranging from direct involvement in individual processes to overseeing projects.
- Ability to incorporate policies, procedures, and specific business processing needs
- Excellent customer service skills
- Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education
- Strong organizational skills in managing multiple priorities
- Detailed understanding of healthcare revenue cycle business operations workflows and system configuration
- Detailed understanding of hospital billing, cash management, and/or insurance operations
- Proficiency in Microsoft Office applications – Word, Excel, PowerPoint, and Teams
- High school diploma or equivalent
- 5 years in a related healthcare operational role and/or knowledge of physician/hospital billing or coding workflows
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clarksqn.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, clarksqn.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.