The Division Manager - Transfer is responsible for managing the Transfer/Load Adjust line of services for multiple locations regionally. Knowledge of equipment usage and proper operation is required. This is a hands-on position requiring demanding physical work outdoors and manages, as well as personally conducts, the following:

• Customer contact / customer service
• Assist in developing and initiating operating plans and policies subject to the approval of the Regional VP

• Assure the continuing growth of the profitable operation of the divisions within assigned region
• Scheduling daily work assignments and job activities
• Train as well as conduct Safe Forklift operations
• Transfers and adjustments of commodities within rail yards or on right of way
• Knowledge of AAR Rules and trans-loading processes and procedures
• Transfer from railcar to railcar or railcar to semi-trailer including but not limited to:

• Grain & Feed
• Food Products or Case Goods
• Fertilizers & Chemicals
• Plastics & Resins
• Lumber & Building Products
• Coal & Aggregates
• Steel

Duties and Responsibilities functions considered essential are marked by an *):

• Determines goals/objectives of area and individuals assigned in order to provide customer service needs
• Develops plans for efficient use of materials, machines, and employees and determines staff requirements for area
• Prepares, implements and monitors proper allocation and scheduling of personnel in order to respond to customer needs.
• Develops, implements and monitors safety measures in order to prevent accidents/injuries and trains managers on all aspects of equipment and site supervision
• Ensures timely preventive maintenance and repair of equipment in assigned area
• Reviews costs and modifies operations to maintain and enhance profitable operation of divisions
• Evaluates quality of service and effectiveness of managers and divisions
• Plans, monitors, and accepts accountability for job quality
• May be required to responds to major derailments or environmental remediation/services emergencies or non-emergency jobs in order to resolve customer concerns, analyze needs and/or sales opportunities, and assist with operations
• Reviews transfer operations of competing organizations and assists in job bid processing when required
• Conducts operation analysis of assigned area in order to plan response to market/customer needs
• Plans and assists in sales program to develop markets; assists in development of market strategy
• Meets with customers to support marketing or operational transfer endeavors
• Hires, trains, and supervises, regularly evaluates performance and counsels transfer staff. Ensures proper orientation of staff into the organization
• Ensures training program is implemented for managers, operators and laborers within area of responsibility
• Ensures administrative requirements of divisions are completed in a timely manner
• Performs other incidental and related duties as required.

JOB QUALIFICATIONS (refers to job, not incumbent):

Educational Requirements: High School graduate or equivalent

Preferred Education: AS or BS

Required Certification/Licensure:

Current training and certification: ROW credentials, 40 hour HAZMAT, Tank Car and extensive knowledge of state permit procedures. Valid driver's license.

Experience Requirements:

Five or more years direct management experience in transfer, Load adjust, derailment or environmental services operations

Knowledge/ Skills: (qualify level of skill required for this role: entry, intermediate, advanced)

Strong ability to effectively communicate technical information to all types of people, both verbally and in writing; multitask and coordinate confusing and often conflicting priorities; strong communication, decision-making, analytical, problem solving and interpersonal skills

Knowledge of railcar, transfer and Load Adjust operations

Knowledge of railcar loading and tie down operations

Knowledge of heavy equipment operation and maintenance

Knowledge of DOT drivers logs, and compliance

Physical Demands: Must be able to lift/carry materials up to 50lbs.

Travel: Subject to long, irregular hours and 24-hour on-call availability. Must be able to travel 75% of the time. Driving for extended periods. On call 24/7 unless on scheduled for time off.

Working Conditions: Indoor and external working environments. Regularly exposed to noisy, loud environment; moving mechanical parts; high, precarious places; and outside weather conditions. Some exposure to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, extreme cold, extreme heat, risk of electrical shock, explosives, risk of radiation, and vibration.

Position Interacts With (indicate internal and external contacts):

Company and subsidiary company staff and management; and customers, contract staff, suppliers and vendors

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