Dispatcher/Customer Service (Weekends) Job at AP Plumbing
AP Plumbing is seeking an experienced Dispatcher to join a growing, family-owned organization.
- You will evaluate customer calls and schedule the right technician for the job and continually contact customers to keep them informed.
- We offer ongoing training to ensure we consistently deliver excellent customer service.
- Determining urgency and rescheduling appointments as needed requires multiple calls as it is imperative to build trust and rapport to encourage repeat business. Accurate information must be obtained and entered into customer database.
- Ideal candidate will be highly motivated and thrive in a fast paced, goal-driven environment. Strong verbal, written and computer skills (Microsoft Office) are also required.
Job Type: Part-time
Pay: $15.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 12 hour shift
- 8 hour shift
- Weekend availability
- Weekends only
Experience:
- Dispatching: 1 year (Preferred)
Work Location: Remote
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