Director of Social Services, Evergreen Family Residence Job at CAMBA

CAMBA Bronx, NY 10472

Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 160 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 65,000 individuals and families each year at our 90 locations, including 10,000 youth. CAMBoA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are in living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today.

CAMBA’s Evergreen Residence is funded by New York City Department of Homeless Services and offers families a supportive, structured therapeutic, safe, and drug-free facility. It provides comprehensive case management services to 51 families in a transitional residence program for homeless families. The five story facility has rooms of various sizes, common areas and provides on-site security and social services to stabilize their condition in order to successfully transition into to permanent housing.

The Director of Social Services is a valued member of CAMBA’s management team and ensures the smooth day-to-day running, coordination and supervision of all case management staff and services. The Director of Social Services is offered clinical supervision as needed, and is offered reimbursement for CEUs.

Position: Director of Social Services

Reports To: Vice President

Location: 1144 Evergreen Avenue, Bronx, NY, 10472 (Evergreen Family Shelter)

What The Director of Social Services Does:

  • Ensure that newly admitted clients receive social service intake with 48 hours of assignment to case manager.
  • Monitor and track client intakes and move-outs utilizing DHS rosters to update the Flagstone master roster daily.
  • Oversee all ACS cases and ensure that monthly tracking forms are completed and submitted to DHS.
  • Conduct periodic internal chart reviews and implement Quality Assurance measures as needed to ensure quality service delivery to clients.
  • Supervise a minimum of four direct reporting staff and their subordinates to ensure that clients complete tasks (such as gaining entitlements, employment and housing options).
  • Work with staff to set and achieve realistic monthly performance targets in accordance with contract requirements (such as completing ILPs, inspections, monitoring families with children age 0-24 months, ACS, LTS families and housing placements).
  • Teach, coach and work with direct staff regarding how to interact with and/or engage clients to maintain entitlements to become eligible for housing subsidies.
  • Access client data using various tracking and program databases (i.e. DHS CARES).
  • Prepare contract reports and statistical information
  • Facilitate weekly meetings with social service staff to address client issues and progress.

Minimum Education/Experience Required:

  • Licensed Master’s Degree in Social Work (LMSW), Licensed Mental Health Counselor or Licensed Master’s Degree in Counseling/Guidance and three years of applicable experience, and/or equivalent experience
  • Supervisory experience is strongly preferred

Other Requirements:

  • On call 24 hours a day, 7 days a week
  • Must sign NYC DOH/MH attestation stating that candidate has not been the subject of a founded child abuse report

Compensation: $65,000-$70,000 annually
Status: Full-time (35 hours per week)
Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.

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