Seeking a Director of Operations for a well known restaurant brand to oversee daily operations, financial control, and location growth in the Connecticut area.

The right candidate will pocesses the following:

• A welcoming, upbeat, positive attitude
• A love of motivating, leading, and developing their team
• Focus on providing an exceptional guest experience and a positive working environment for their teams
• Excellent communication and prioritization skills
• Thrives in a fun, fast-paced environment while adhering to brand standards and maintaining clean, organized restaurants
• Has multi-unit restaurant experience in sales building, forecasting, P&L, cost, inventory, and staffing management
• The ability to effectively train others on all aspects of the restaurant's operations from the Team Member to District Manager level

WORK PERKS
To keep our amazing team running, employees at our Dunkin’ Restaurants enjoy a bunch of perks:

• Flexible schedules
• Work Today / Pay Tomorrow
• Raises based on training and performance
• Health, dental, vision, and life insurance
• 401k program with matching funds
• Discounts at Shoes for Crews, phone carriers, Dell, and more

Responsibilities Include

Team Environment

• Create succession plans then execute them to ensure people stability
• Manage employee files in compliance with all requirements
• Communicate accurately and effectively in all directions using various mediums
• Create a culture of accountability, respect, and drive for results
• Execute organizational training and talent development plans

Operational Excellence

• Meet Overall Satisfaction scores and lead a guest first culture in network
• Ensure training is effective and all Brand and local standards are met
• Manage network labor to budget ensuring service and sales goals are met
• Manage network food costs to budget meeting service and sales goals
• Ensure network meets minimum expectations on all assessments and lead the completion of plans to close all gaps in a timely manner

Profitability

• Ensure restaurants manage costs to budget also meeting all standards
• Ensure each restaurant manages cash and banking procedures to standard
• Accountable for successful implementation of promotions and new products

Skills / Qualifications

• Fluent reading and writing in English
• 5 years restaurant management experience
• Competent with Windows and Office
• 3 years multi-unit management experience
• Profit and Loss management
• Food Safety Certification
• Valid Driver’s License and ability to travel to multiple locations daily

Competencies

• Guest Focus
• Building Effective Teams
• Passion for Results
• Interpersonal Relationships and Influence
• Conflict Management
• Problem Solving and Decision Making

Job Type: Full-time

Pay: $100,000.00 - $150,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• Choose your own hours
• Day shift

Supplemental pay types:

• Bonus pay

Experience:

• Director of Operations: 3 years (Required)

Work Location: In person

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