Alexandria Real Estate Equities, Inc. (NYSE:ARE), an S&P 500® REIT, is the first, longest-tenured, and pioneering owner, operator, and developer uniquely focused on collaborative life science, agtech, and technology campuses in AAA innovation cluster locations. Founded in 1994, Alexandria pioneered this niche and has since established a significant market presence in key locations, including Greater Boston, San Francisco Bay Area, New York City, San Diego, Seattle, Maryland, and Research Triangle Park. Alexandria has a longstanding and proven track record of developing Class A properties clustered in urban life science, agtech, and technology campuses that provide its innovative tenants with highly dynamic and collaborative environments that enhance their ability to successfully recruit and retain world-class talent and inspire productivity, efficiency, creativity, and success.

The Director – Asset Services is responsible for overseeing project operations, tenant relations and tenant improvement management activities for a portfolio of properties. In addition, the Director – Asset Services will also be responsible for assisting in many aspects of the Company’s operations including, but not limited to, tenant leasing, tenant improvements, facilities services, new construction and due diligence activities as necessary for the San Francisco region and beyond as needs and growth dictate. The individual will be a self-directed and motivated individual capable of managing both large and small project teams, resolving complex issues in a timely manner while prioritizing and handling multiple projects simultaneously.

The Company is an equal opportunity employer and consider all qualified applicants without regard to race, color, religion, creed, sex, gender, gender identity or expression, pregnancy, childbirth, breastfeeding or related medical conditions, marital or registered domestic partner status, family-care status, veteran or military status, age, national origin or ancestry, disability, medical condition, genetic information, sexual orientation, or any category protected by applicable federal, state or local law.

Essential Duties and Responsibilities:

Property Management:

• Perform property management functions to include, but not limited to, physical inspection of the property and tenant spaces at least once a month or as needed.
• Oversee the management of third-party building engineers
• Perform accounting functions using the Company’s management control system
• Oversee and track that capital projects scheduled in the budget are completed on time and on budget
• Oversee and track that routine annual/quarterly maintenance projects are completed on time and on budget
• Manage and coordinate maintenance or capital improvement projects so that tenants experience a minimum of business interruption
• Oversee, manage and/or perform other property management functions required of the position and assigned project(s)

Financial Reporting:

• Perform/prepare weekly, monthly, quarterly and annual reports in accordance with Company protocols and requirements
• Prepare/participate in the development of the annual property operating budgets
• Timely collections of monthly rents
• Reconciliation of financial statements and ledgers
• Reconciliation of operating expenses
• Review outstanding AR issues

Tenant/Life Science Community Relations:

• Respond quickly to tenant requests and questions on an as needed basis
• Develop relationship with management and facility representatives for each client tenant
• Participate in industry events in order to maintain and expand the Company’s presence in the science and technology communities
• Implement the “tenant touch” programs that are in place

Property Operations/Tenant Improvement Support:

• Participate in property operations set-up to include, but not limited to, back-of-house operations, major building equipment commissioning and operations and engineering team oversight
• Support tenant improvement projects to include, but not limited to, work letter administration, tenant plan review, architect and contractor engagement and management, budget and tenant improvement allowance monitoring and management and project close-out
• As directed by the Company’s senior management, support tenant buildouts and mechanical and other major building system upgrades, including capital project oversight and implementation

Facilities Services:

• Recommend Capital improvements and operational changes for existing facilities to further corporate sustainability
• Arrange proper communication with tenants to ensure maintenance and repairs are handled properly and efficiently
• Provide as needed or assist in technical support for facilities maintenance working with vendors to correct problematic HVAC issues
• Provide as needed or assist in monitoring/troubleshooting building mechanical systems and security systems with some on-call responsibilities
• Provide as needed or assist in the planning and implementation of capital construction projects, specifically as it relates to building support and maintenance
• Coordinate with tenants, tenant contractors and landlords contractors to minimize disruptions or loss of essential services with the goal to allow for completion of TI and Capital projects

Qualifications and Experience:

• Bachelor’s degree
• Minimum 5 years of proven and documented success in the asset/property management industry with direct practical experience setting up operations, operating and managing sophisticated facilities
• Strong communication skills are required
• Strong technical knowledge of building operations required
• Experience in all phases of property operations, inclusive of asset and property management functions
• Experience with complex, highly technical commercial building system applications
• Experience with tenant improvement projects
• Enjoyment of all aspects of customer service from development of systems to delivery of service-to-service follow-up
• Outgoing and energetic in community and industry organizations
• Knowledge of key liability and legal issues in property management
• Computer proficient skills with strong knowledge in spreadsheet preparation and working experience with all Microsoft Office Products, including but not limited to Excel, Word, Outlook, Angus, JD Edwards and with skills to learn proprietary software systems utilized by the Company