Prior to your first day of employment, you must be up to date on your COVID-19 vaccine, which means you have received a booster shot if you are eligible to do so. Documentation of vaccination status will be required. For applicants with medical and religious reasons related to vaccination, documentation will be required.

SHENANDOAH VALLEY WESTMINSTER-CANTERBURY

300 Westminster Canterbury Dr.

Winchester VA 22603

POSITION DESCRIPTION

TITLE: Front of the House Dining Services Supervisor DEPARTMENT: Dining Services

RESPONSIBLE TO: Director of Dining Services/Dining Services Operations Manager

RESPONSIBLE FOR: Bistro and Front Line Staff

JOB SUMMARY: Coordinates and directs all facets of Dining Services during Production hours. Includes supervision of staff, monitors all dining rooms, oversees preparation of food and acts as communication point for Dining Services Department and other duties assigned by Manager.

REQUIRED EDUCATION, EXPERIENCE, SKILLS, LICENSURE:

• High School Diploma/GED or equivalent work experience required.
• Previous supervisory experience in Food Service preferred.
• Certified Food Service Manager in Sanitation preferred.
• Computer literacy preferred.

JOB REQUIREMENTS:

• Support the mission and purpose of Shenandoah Valley Westminster Canterbury
  

• Support the Board of Trustees and Administration.
• Present a professional, caring image.
• Employment and annual Tuberculosis testing as required by Virginia State Licensure.
• Must attend annually mandatory in-services required by the State Licensure and all other mandatory in-services and/or meeting required by other regulatory agencies and/or by Shenandoah Valley Westminster Canterbury.
• Follows and supports the policies and procedures established by Shenandoah Valley Westminster Canterbury
  

ESSENTIAL DUTIES/RESPONSIBILITIES:

• Coordinates and directs all staff.
• Provides program guidance daily to all DS staff in all service points to ensure Shenandoah Valley Westminster Canterbury DS standard are met.
• Monitors preparation and service of all food for quality, quantity and temperature at lunch and dinner.
• Circulates in all the dining service venues during mealtimes to optimize resident satisfaction.
• Works w/DS management team to work as both and opening and closing supervisor.
• Ensures compliance with Federal, State, and Shenandoah Valley Westminster Canterbury policies and procedures.
• Maintains all FOH required audits for DS.
• Communicates with other Dining Services Supervisory staff on a daily basis.
• Completes bi-weekly schedule for Bistro, Care, Tavern and MDR w/partnership.
• Responsible for end of month paperwork.
• Upgrades menus and Point of Sale system as necessary.
• Monitors all vending operations.
• Work w/DS management team to ensure proper opening, daily and closing operational standards are adhered to by DS staff.
• Must be dressed in appropriate and complete uniform which is neat and clean.
• Work w/FOH DS management to ensure all catered events are 100% up to expected standards.
• Other duties as assigned.

AUTHORITY: To train, and direct those for whom responsible. To make administrative decisions within the guidelines of the mission, policies and procedures established by Shenandoah Valley Westminster Canterbury

UNIVERSAL PRECAUTION RISK CLASSIFICATION:

Category A: The person holding this position understands Universal Precautions Risk Classification categories apply to this position and the individual may be exposed to AIDS, HIV, and Hepatitis B viruses. Tasks That Involve Exposure To Blood, Body Fluids, Or Tissues. All procedures or other job related tasks that involve an inherent potential for mucous membrane or skin contact with blood, body fluids, or tissues, or potential for spills or splashes of them, are Category A tasks.

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

VISION

• Must be able to visually identify and discern printed words on either typewritten pages or computer screen.
• Must be able to identify and differentiate colors.
• Must have depth perception within normal ranges.

HEARING

• Must be able to respond to spoken words and other auditory sounds including the ringing of telephone or beepers and monitors.
• Must be able to respond and communicate orally by telephone.

Lifting

• Must be able to push and maneuver carts/stretchers/space saver loaded with weights of 10 pounds.
• Heavy lifting required (over 10 pounds occasionally and 5 pounds repetitively from ground level to should height.)

TOOLS AND EQUIPMENT

• Must be able to use, operate and interpret information form equipment in work area.
• Must be able to maneuver a 200 pound Alto Sham for 2 hours out of an 8 hour shift.

SPEECH

• Must be able to verbally communicate in the English language directly and over the telephone and be understood.

RANGE OF MOTION

• Must have mobility for all parts of the body, walking, bending, lifting, reaching above head and use of hands.
• Must be able to kneel or squat for 4 of an 8 hour shift.
• Must be able to walk continually for 7 hours.
• Must be able to stand and/or mobilize by walking for 98% of an 8 hour shift.
• Some tasks may require sitting for 2% of the work day.
• Must have manual dexterity, fine motor skills (typing, computer, etc.)

WORKING CONDITIONS

• May be required to work near or with voltages (up to 480 volts AC.)
• May have to work in hot (over 90 degrees F) or cold (under 0 degrees F) environment.
• Must be able to work under stress.
• Must be able to work overtime.
• Must be able to work a rotating shift.
• Must be able to work “on call.”
• Must be able to deal with verbally and physically combative residents.
• Must be able to utilize or wear protective equipment or apparel in accordance with OSHA standards.

MENTAL CAPACITY

• Must have mental capacity to fulfill the requirements of the job including problem solving, logic, communication and numerical calculations.
• Must be able to read and understand written instructions in English.
• Accurate recall and memory.
• Must be able to use judgment in making decisions and choices.
• Ability to analyze numbers and make basic mathematical calculations.